Purpose: Evolve humanity’s relationship to power.
  • Facilitator

    Purpose:

    Circle governance and operational practices aligned with the Constitution.

    Accountabilities:

    • Facilitating the Circle’s constitutionally-required meetings

    • Auditing the meetings and records of Sub-Circles as needed, and declaring a Process Breakdown upon discovering a pattern of behavior that conflicts with the rules of the Constitution

  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

Purpose: Evolve humanity’s relationship to power
  • Contract Steward

    Purpose:

    All sales contracts are accessible, usable and pretty

    Accountabilities:

    • Cataloging and standardizing (where practical) all sales contracts originating from HolacracyOne

  • Grantmaster

    Purpose:

    Fund the right projects to support the Holacracy brand with strategic stories and practical tools

    Accountabilities:

    • Developing and enacting all processes needed to effectively solicit, assess, and fund external projects with grants

  • Legal Liaison

    Purpose:

    Help others capture abstract intentions into concretely-defined relationships

    Accountabilities:

    • Coordinating contract drafting and legal review/advisory services upon request from other roles

    • Clarifying constructs in the company's operating agreement for partners and prospective partners upon request

    • Connecting with outside legal counsel as needed to minimize risk to and protect the interests of the organization

    • Monitoring the organization's GPDR compliance, highlighting risks for relevant internal roles, and driving compliance improvements to reach a tolerable risk level as determined by GCC Lead Link

    • Researching trademark maintenance requirements and dilution risks when new translations are proposed

  • Rep Link

    to Board

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

  • Rep Link

    from Outreach

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

  • Rep Link

    from GlassFrog

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

  • Secretary

    Purpose:

    Steward and stabilize the Circle’s formal records and record-keeping process.

    Domains:

    • All constitutionally-required records of the Circle

    Accountabilities:

    • Scheduling the Circle’s required meetings, and notifying all Core Circle Members of scheduled times and locations

    • Capturing and publishing the outputs of the Circle’s required meetings, and maintaining a compiled view of the Circle’s current Governance, checklist items, and metrics

    • Interpreting Governance and the Constitution upon request

Purpose: Attract interest with a compelling and authentic brand narrative; connect our target audience with Holacracy products and services that are relevant and useful to them
  • Marketing Maven

    for Licensing Program

    Purpose:

    Help the world to know and love HolacracyOne's products and services

    Accountabilities:

    • Gathering "news" from internal roles that's relevant and useful for our target market, such as GlassFrog feature updates, training events, and major initiatives/changes

    • Creating and maintaining a process for publicizing particular HolacracyOne products or services

    • Crafting communications tailored to the interest of our customer segments

    • Researching and maintaining a list of groups, locations, and platforms outside of HolacracyOne and GlassFrog appropriate for spreading the word about our services

  • Outreach Password Master

    Purpose:

    Accounts and platforms needed by @Outreach roles are easy to access

    Accountabilities:

    • Standardizing and sharing usernames and linked emails for social media and other relevant platforms used by Outreach roles

    • Storing passwords for social media platforms via the standardized password management system

    • Sharing passwords for social media platforms via the standardized password management system and granting relevant access levels at the request of Outreach roles

  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

  • Reputation Manager

    Purpose:

    Rapid intervention when the Holacracy message is wrong

    Accountabilities:

    • Correcting misconceptions and brand misrepresentations about Holacracy in media conversation

  • Video Curator

    Purpose:

    HolacracyOne's video content is well-organized

    Accountabilities:

    • Keeping HolacracyOne's videos organized so that content is easy to access for viewers and aligned with strategic objectives

    • Aligning video content with trademark and brand standards

    • Publishing completed videos on appropriate channels with appropriate links

    • Reviewing community translations of videos owned by the Holacracy channel for alignment with the original voice track and approving where appropriate

  • Wrangler

    Purpose:

    Objectives are clear for organized collaborative work

    Accountabilities:

    • Maintaining a project management tool for collaborative work

    • Facilitating and scheduling the OKR processes

    • Facilitating and scheduling project planning meetings

Purpose: Enable and accelerate self-organization through software; make it so easy that anyone can do it
  • Business Manager

    Purpose:

    Champion the business needs of GlassFrog; help it win the market for all the right reasons

    Domains:

    • GlassFrog business model

    Accountabilities:

    • Defining GlassFrog pricing structure and optimizing the overall business and financial performance of the product

    • Defining service level agreements and other key contractual terms for GlassFrog that comfort the market and are practical to deliver upon

    • Contracting for custom agreements with enterprise customers

    • Developing & refining overall marketing and sales funnel

    • Monitoring and reporting key business and sales metrics

    • Clearing obstacles to adoption

    • Defining guidelines for determining key customers

  • Customer Success

    Purpose:

    Unspecified

    Accountabilities:

    • Engaging with new and existing leads to cultivate interest

    • Responding to prospect inbound inquiries

    • Demonstrating key product features to our prospects and customers

    • Sharing prospect and customer feedback to appropriate roles

    • Championing user stories which encourage signups, conversions, and retention

    • Tending relationships with key current customers

    • Identifying relationships with key current customers proactively according to guidelines defined by Business Manager

  • GDPR Compliance Coordinator

    Purpose:

    EU data protection concerns handled

    Domains:

    • GDPR compliance-tracking data in the GlassFrog production database

    Accountabilities:

    • Understanding relevant laws and regulations, national and international

    • Creating and implementing a compliance strategy

    • Communicating with current and prospective clients about our policies and compliance

    • Defining processes, policies and metrics required to maintain GDPR compliance

    • Notifying Compliance Operations two weeks in advance of the deadline to satisfy a GDPR Right-to-be-Forgotten request that requires GlassFrog database changes.

  • Internationalization

    Purpose:

    Global adoption of Holacracy by delivering products for different languages and cultures

    Accountabilities:

    • Monitoring provider performance and providing feedback to improve quality

    • Triggering necessary processes to implement translated content for GlassFrog

    • Tracking and reporting on translation status of GlassFrog products

  • Professional Services Steward

    for Internationalization

    Purpose:

    High velocity of change through healthy and quality contracted professional services

    Accountabilities:

    • Finding and establishing high quality contracted professional services upon request

    • Monitoring and maintaining healthy and effective contracted professional services relationships

    • Serving as a liaison to contractors

    • Tracking spending on contracted professional services against approved spending authorizations

  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

Purpose: An active and growing Holacracy Ecosystem of highly skilled coaches, Providers, and partners
  • Brand Protection

    Purpose:

    Protect the integrity of HolacracyOne’s brands

    Accountabilities:

    • Notifying infringing parties within the general public of HolacracyOne’s trademark rights and requirements, facilitating voluntary compliance whenever practical, and forcing compliance legally when needed with the assistance of Legal Liaison

    • Monitoring usage of HolacracyOne trademarks for infringement by the general public

    • Answering requests about the usage of the Holacracy trademark and its limits

  • Trademark Administrator

    Purpose:

    HolacracyOne's brands legally protected in the right jurisdictions

    Accountabilities:

    • Filing and maintaining trademark registrations in appropriate jurisdictions

Purpose: The right partners to express H1's purpose, with ample opportunities to connect, collide, and communicate
  • Partner Prospecting

    Purpose:

    The right partners joining H1 in the right relationships

    Accountabilities:

    • There are no accountabilities defined for this role.
  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

  • Virtual Collisions

    Purpose:

    Maximum opportunities for communication, collaboration, and collisions while Partners are physically distributed

    Accountabilities:

    • Selecting, configuring, and catalyzing usage of technology platforms for virtual partner communication, coworking, and collisions

    • Maintaining and updating user groups in internal chat platform

Purpose: Partners connecting in real time and real space
  • Lease Expert

    Purpose:

    Unspecified

    Accountabilities:

    • assisting getting HolacracyOne out of the Half Hill lease, if needed, including facilitating a potential sale

  • Stuff Steward

    Purpose:

    Partners have what they need to get what they need for smooth and pleasant partner retreats

    Accountabilities:

    • Offering consultation to Partners regarding shared stuff they want to buy for retreats upon request

    • Creating and maintaining an easy process for storing linens and towels so they are neat and easy to find

    • Purchasing needed supplies to improve the retreat experience, upon request from partners

Purpose: The right partners joining H1 in the right relationships
  • Lead Link

    Purpose:

    The right partners joining H1 in the right relationships

    Domains:

    • Role assignments within the Circle

    Accountabilities:

    • Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

    • Allocating the Circle’s resources across its various Projects and/or Roles

    • Establishing priorities and Strategies for the Circle

    • Defining metrics for the circle

    • Structuring the Governance of the Circle to enact its Purpose and Accountabilities

    • Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

  • Out-Sourcerer

    Purpose:

    Outsourcing work is a breeze

    Accountabilities:

    • Contracting with third parties upon request

    • Maintaining an checklist of contracting processes

Purpose: Retreats are supported by partners through a chore system that inspires care but is not burdensome
  • On-site Guest Host

    for Half Hill

    Purpose:

    Unspecified

    Accountabilities:

    • Hosting guests and reactively attending to their logistical needs during their stay at retreat properties to enable a comfortable place to sleep, work, and live

    • Checking-in guests - including offering a walkthrough orientation for newer partners or those who wish a refresher

    • Completing check out procedures

    • Notifying Guest Experience about any last minute accommodation or other urgent issues and assisting to triage

    • Maintaining and updating a "walkthrough" check-list for rented properties and using this to reset properties at the end of retreat

    • Creating a visual representation of who is accountable for what household tasks for each retreat

    • Taking steps to align usage by partners of rented properties with agreements (including conducting "walkthroughs" of rented properties, recording mileage, and helping to reset properties to their pre-retreat condition) and informing Partner Convener and guest experience when agreements are not being satisfied.

    • Buying more disposable paper and cleaning products for retreat properties when they get low