Purpose:

Inspiring communication through visualization

  • Finance Support

    Purpose:

    Timely and correct in- and outflow of money

    Accountabilities:

    • Scanning and uploading invoices

    • Invoicing clients

    • Preparing expense accounts for book keeper

    • Checking paid invoices

    • Writing dunning letters

  • Inbound Communications

    Purpose:

    Maximum availability for customer communication

    Accountabilities:

    • Reading and processing the general Nightnurse Images inbox (beeper@nightnurse.ch), answering requests to confirm receipt and relaying to appropriate role

    • Answering the main office phone and making sure the main number is attended to during business hours

    • Arranging answerphone outside of business hours on special occasions

    • Emptying letterbox on a daily basis

    • Arranging deputy if unavailable

  • Office Manager

    Purpose:

    Well organized office

    Accountabilities:

    • Collecting our finished products in the 'Complete Works' folder

    • Updating address directory

    • Managing the cash to Office Manager

    • Archiving physical documents

  • People Rep.

    Purpose:

    Happy People

    Accountabilities:

    • Seeking to understand Tensions conveyed by People and discerning those appropriate to process

    • Channeling in people Tensions

    • Preparing, organizing, holding and presenting 'State of the team' questionnaire

  • People Supporter

    Purpose:

    Backbone of Nightnurse Human Resources

    Accountabilities:

    • Preparing the appraisal talks

    • On-boarding and off-boarding of Nurses

    • Archiving pay stubs and ensuring that pay stubs are sent

    • Maintaining configuration of Vertec

    • Checking time-sheets

    • Filling insurance forms in case of accidents

    • Supporting the recruiting process

    • Organizing farewells and gifts for partners

    • Confirming and processing holiday requests from staff

    • Maintaining and updating the office regulations page in Notion if approved by People Manager

    • Answering legal questions related to Human Resources

    • Informing all partners if somebody is not in the office (eg. sick) on short notice

  • Timecop

    Purpose:

    Well organized timesheets

    Accountabilities:

    • Deciding where activities belong in timesheets

    • Defining, maintaining and publishing guidelines for the tracking of internal hours

  • Travel Booker

    Purpose:

    Central organized travels

    Accountabilities:

    • Organizing travels for partners and customers for business purpose

Purpose:

Kick ass service delivery

  • Tutor

    for Company Structure

    Purpose:

    Skillful players

    Accountabilities:

    • Teaching the module to all partners on request

    • Helping and advising with individual technical issues and problems.

    • Creating and presenting workshops for new techniques and useful skills that are not yet well known

    • Creating modules and maintaining documentation on Notion