François Egreteau
Visualisation Academy
Sales
Backoffice
Production
Support-Ops
Purpose:
Outstanding Internal and External Training and Tools for the Art and Technology of Visualisation
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Accountabilities:
- Supplying teaching operations with adequate IT solutions and support
- Maintaining integration with Nightnurse Images IT
- Providing workstations or it equipment in case course participants need it
Purpose:
All IT stuff taken care of
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Accountabilities:
- There are no accountabilities defined for this role.
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Domains:
- IT Infrastructure (Hardware: Server, Network)
Accountabilities:
- Maintaining and evolving IT network infrastructure
- Establishing a clean and accessible folder structure for role documents
- Creating regular backups of our servers
- Providing a system for e-mail and phone
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Accountabilities:
- Solving issues with the workstations, software or network
- Teaching new hires about IT related subjects
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Accountabilities:
- Administrating software licenses and online services
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Accountabilities:
- Ordering new workstations
- Sending in broken workstations to repair them
- Setting up workstations for new Nurses (incl. screens, keyboard, mouse, headset and webcam)
Purpose:
Successful sales for our client's needs
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Accountabilities:
- Responding to project requests forwarded by @Closer Distribution
- Setting up the collaboration platform on time for accepted projects
- Passing on existing project related information from customer to @General Company Circle
- Collecting and capturing up-to-date customer information
- Preparing, sending out accurate proposals and adjusting them, if needed, until project start
- Checking and sending out invoices that match the delivered services
- Inquiring and processing client feedback
- Capturing information on client complaints in Vertec
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Accountabilities:
- Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.
- Engaging with potential new customers to find out exactly what they want.
- Showing potential customers how we could meet or exceed their expectations.
- Handing off new customers to @Closer for the contract once they have decided to place an order.
- Building relationships from opportunities
Purpose:
Smooth operation of the company through efficient administrative, financial, and operational management
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Domains:
- Office machines, farms, servers, licenses
Accountabilities:
- There are no accountabilities defined for this role.
Purpose:
High-end visuals that captivate customers, created through a streamlined, efficient process
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Accountabilities:
- Creating visual content for projects by following through the production process
- Archiving completed project files
- Adding valuable new assets from the project to the relevant library folder
- Capturing internal feedback on projects
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Project Lead
Purpose:
Excellent service and clear communication that transcend customer expectationsAccountabilities:
- Receiving and verifying client feedback
- Working towards customer expectations
- Keeping track of project budget and communicating budget issues with @Closer and @Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them
- Communicating externally with the client and internally with the project team
- Updating Project Timeline in Vertec when changed and announcing it in #project_coordination in slack
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Technical Lead
for Best PractisePurpose:
Technical excellence throughout production software & Alignment, efficiency and continuous improvementAccountabilities:
- Defining and evolving the technical standards and best practices within the production software
- Monitoring technical and aesthetic quality of the delivered products
- Training squad members to reach their full potential
Purpose:
Production's backbone for better and smooth image-making
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Accountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- There are no accountabilities defined for this role.