Christoph Deiters
Board of Directors
General Company Circle
Visualisation Academy
People Operations
In- and Outbound Communications
Backoffice
Production
Purpose:
Spark meaningful change in the human habitat through impactful visuals
-
Accountabilities:
- There are no accountabilities defined for this role.
-
General Company Circle
Purpose:
Spark meaningful change in the human habitat through impactful visualsAccountabilities:
- Creating and updating financial projection for the coming year and informing @Board_Circle if the resulting revenue differs more than 10% from the planned quarterly revenue
- Maintaining a culture for a working environment that is both healthy for the people and ensures the sustainable development of the company
-
Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
Purpose:
Spark meaningful change in the human habitat through impactful visuals
-
Backoffice
Purpose:
Smooth operation of the company through efficient administrative, financial, and operational managementAccountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- There are no accountabilities defined for this role.
-
Marketing
Purpose:
Creating an overarching and attractive brand image representing Nightnurse ImagesDomains:
- Website
Accountabilities:
- There are no accountabilities defined for this role.
-
Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
-
Visualisation Academy
Purpose:
Outstanding Internal and External Training and Tools for the Art and Technology of VisualisationAccountabilities:
- Designing trainings and workshops to introduce visualisation tools and develop the skills needed to practice the art of visualisation for internal and external customers
- Marketing training and software offerings to the public
- Maintaining, feeding, running website for course offerings
- Maintaining, feeding, running website for software offerings
- Producing training material for internal training in such a way, that it can also be used to build learning paths for external customers
- Monetising on Nightnurse Images internal training material through reformatting, marketing and selling internal training to external customers
Purpose:
Creating an overarching and attractive brand image representing Nightnurse Images
-
Brand Identity
Purpose:
Brand Image and external Perception of the Organization developed and sharpenedAccountabilities:
- Developing and maintaining the organization's brand identity in collaboration with relevant roles, ensuring alignment with the organization's purpose, values, and vision
- Maintaining a strong understanding of industry trends and best practices in branding and incorporating them into the organization
- Fostering a culture of brand awareness and ownership throughout the organization
-
Circle Lead
Purpose:
Creating an overarching and attractive brand image representing Nightnurse ImagesAccountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- Creating and maintaining online marketing campaigns
- Tracking return on ad spend (ROAS)
- Creating and maintaining landing pages on our website for online advertising campaigns
- Creating, maintaining, and optimizing (SEO) our Search Engine Marketing (SEM) and Search Engine Advertising (SEA)
-
Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
-
Accountabilities:
- Maintaining relationship with website developer to have Nightnurse requirements met
- Improving the look and feel of our website
- Maintaining all website content
- Creating a concept for team representation
- Organizing profile pictures for Partners
Purpose:
Outstanding Internal and External Training and Tools for the Art and Technology of Visualisation
-
Accountabilities:
- Preparing annual financial reports
- Providing management accounting reports for circle
-
Circle Lead
Purpose:
Outstanding Internal and External Training and Tools for the Art and Technology of VisualisationAccountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- Welcoming attendees
- Supplying snacks and drinks
- Organising lunch venues
-
Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
-
Accountabilities:
- Developing the website into an e-commerce platform
- Maintaining a relationship with external developers
Purpose:
Clear, healthy and lasting partnerships
-
Holacracy Cat
Purpose:
Circles operating self-sufficiently according to the rules and principles of HolacracyAccountabilities:
- Supporting and advising Lead Links of new circles in defining a minimally sufficient initial structure of roles and (if applicable) subcircles
- Preparing and delivering kickoffs, trainings, and workshops for new circles
- Modeling and gradually handing over the roles of Facilitator and Secretary in the tactical and governance meetings of new circles
- Coaching circles and partners in the rules and principles of Holacracy
- Training and coaching Facilitators, Secretaries, Lead Links, and Rep Links
- Monitoring circles’ development towards mature self-organization and sensing and processing tensions and restraining forces
- Monitoring founders during transition away from board meeting
- Monitoring changes in the official Holacracy constitution and adopting new versions
- Helping Nurses to articulate their tensions into Holacracy-conform Governance
-
Accountabilities:
- Deciding what is considered company time and where activities belong in timesheets
- Defining, maintaining and publishing guidelines for the tracking of working hours
Purpose:
All IT stuff taken care of
-
Domains:
- IT Infrastructure (Hardware: Server, Network)
Accountabilities:
- Maintaining and evolving IT network infrastructure
- Establishing a clean and accessible folder structure for role documents
- Creating regular backups of our servers
- Providing a system for e-mail and phone
-
Accountabilities:
- Administrating software licenses and online services
Purpose:
Accounting, handling financial transactions and financial forecasting
-
Accountabilities:
- Providing means to make financial transactions to the company (bank account)
- Giving out credit cards where needed and terminating them
- Transferring money to pay invoices and salaries
-
Accountabilities:
- Keeping our financial book records up to date and consistent
- Preparing monthly and quarterly financial reports
- Responding to questions from external bookkeepers
- Allocating unassigned debtors
- Checking and approving bookings in the RunMyAccounts workflow
- Checking and approving quarterly VAT reports that are pre-processed from our external bookkeepers
-
Accountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- Facilitating the Circle’s regular Tactical Meetings
- Facilitating the Circle’s Governance Process
- Triggering new elections for the Circle’s elected Roles after each election term expires
- Auditing a Sub-Circle’s meetings and records on request and declaring a Process Breakdown if one is discovered
-
Accountabilities:
- Creating an annual financial forecast (Operative Plan) and keeping it up to date
- Creating and updating a forecast that shows our available liquidity for the upcoming month
-
Accountabilities:
- Processing inbound supplier invoices (scanning and/or sending invoices to external bookkeeper)
-
Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
Purpose:
Successful sales for our client's needs
-
Accountabilities:
- Responding to project requests forwarded by @Closer Distribution
- Setting up the collaboration platform on time for accepted projects
- Passing on existing project related information from customer to @General Company Circle
- Collecting and capturing up-to-date customer information
- Preparing, sending out accurate proposals and adjusting them, if needed, until project start
- Checking and sending out invoices that match the delivered services
- Inquiring and processing client feedback
- Capturing information on client complaints in Vertec
-
Accountabilities:
- Creating and evolving pricing system for our services by integrating ideas from the @General Company Circle
-
SBB
Purpose:
strengthen and expand relationships with SBB, ensuring their ongoing satisfaction and loyaltyAccountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- Creating and maintaining content and texts of our business proposal templates
-
Accountabilities:
- Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.
- Engaging with potential new customers to find out exactly what they want.
- Showing potential customers how we could meet or exceed their expectations.
- Handing off new customers to @Closer for the contract once they have decided to place an order.
- Building relationships from opportunities
-
Accountabilities:
- There are no accountabilities defined for this role.
Purpose:
Inbound and outbound customer communication handled
-
Accountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- Setting up our main number so that it is available during office time
- Setting up an answering machine for times when the office is closed
-
Accountabilities:
- Answering to inbound calls to our main line
Purpose:
Smooth operation of the company through efficient administrative, financial, and operational management
-
Accountabilities:
- Deciding on required project load to achieve financial targets (according to Operative Plan)
- Identifying open proposals and requesting Follow-Ups from @General Company Circle
- Defining holiday blockage for periods with high project load or many absences
- Checking if projects are cleaned up that should have been finished and passing information on to @General Company Circle
- Monitoring our planned revenue for the upcoming weeks and informing other roles about it
- Displaying times of high workload over the last five years in the dashboard
-
Circle Lead
Purpose:
Smooth operation of the company through efficient administrative, financial, and operational managementAccountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- There are no accountabilities defined for this role.
-
Accountabilities:
- Reading and processing the general Nightnurse Images inbox (beeper@nightnurse.ch), answering requests to confirm receipt and relaying to appropriate role
- Answering the main office phone and making sure the main number is attended to during business hours
- Arranging answerphone outside of business hours on special occasions
- Emptying letterbox on a daily basis
- Arranging deputy if unavailable
- Sending out mail
- Configuring the main office phone line
-
Domains:
- Insurance contracts
Accountabilities:
- Selecting, contracting and revisiting insurance contracts for all necessary insurances
- Defining the calculation of the contribution into the Pensionskasse
-
Accountabilities:
- Contributing to update of GTCs and legal questions
- Evolving company contracts
-
Domains:
- Vertec programming settings
Accountabilities:
- Analyzing data and pitching outputs to other roles
- Evolving and providing a system that keeps track of all projects, time tracking and contacts
- Sharing newly created functions and features in Vertec with affected roles
- Solving issues with Vertec
- Maintaining and updating Nightnurse Dashboard
- Collecting all our finished projects in the 'Complete Works'
- Updating the internal projects & phases in Vertec to correspond with the roles in Glassfrog
Purpose:
High-end visuals that captivate customers, created through a streamlined, efficient process
-
Project Lead
Purpose:
Excellent service and clear communication that transcend customer expectationsAccountabilities:
- Receiving and verifying client feedback
- Working towards customer expectations
- Keeping track of project budget and communicating budget issues with @Closer and @Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them
- Communicating externally with the client and internally with the project team
- Updating Project Timeline in Vertec when changed and announcing it in #project_coordination in slack