Representing the perspective of the shareholder

Keeping the financial book records up to date and consistent

Preparing monthly financial reports

Coordinating with external book keepers

Booking invoices and issuing payments

Checking expenses with receipts

Processing payroll

Deciding on required project load to achieve financial targets (according to Operative Plan)

Identifying open proposals and requesting Follow-Ups from Closer

Defining holiday blockage for periods with high project load or many absences

Checking if projects are cleaned up that should have been finished and passing information on to Crafting Lab

Teaching visualization to external students

Creating the Annual Operative Plan

Updating 'what is' status of the Operative Plan

Planning financial situation (liquidity) for the upcoming month

Applying for Kurzarbeit if the company requires that

Filling out and submitting monthly Kurzarbeit reports

Supporting and advising Lead Links of new circles in defining a minimally sufficient initial structure of roles and (if applicable) subcircles

Preparing and delivering kickoffs, trainings, and workshops for new circles

Modeling and gradually handing over the roles of Facilitator and Secretary in the tactical and governance meetings of new circles

Coaching circles and partners in the rules and principles of Holacracy

Training and coaching Facilitators, Secretaries, Lead Links, and Rep Links

Monitoring circles’ development towards mature self-organization and sensing and processing tensions and restraining forces

Monitoring founders during transition away from board meeting

Monitoring changes in the official Holacracy constitution and adopting new versions

Helping Nurses to articulate their tensions into Holacracy-conform Governance

IT Infrastructure (Hardware: Server, Network, Workstations)

Maintaining and evolving IT network infrastructure and workstations

Solving issues with the workstations, software or network

Teaching new hires about IT related subjects

Insurance contracts

Selecting, contracting and revisiting insurance contracts for all necessary insurances

Contributing to update of GTCs and legal questions

Evolving company contracts

Administrating software licenses and online services

All constitutionally-required records of the Circle

Capturing and publishing the outputs of the Circle’s required meetings, and maintaining a compiled view of the Circle’s current Governance, checklist items, and metrics

Interpreting Governance and the Constitution upon request

Scheduling the Circle’s required meetings, and notifying all Core Circle Members of scheduled times and locations

Deciding where and if activities belong in timesheets

Defining, maintaining and publishing guidelines for the tracking of internal hours

Updating the internal projects & phases in Vertec to correspond with the roles in Glassfrog

Vertec programming settings

Analyzing data and pitching outputs to other roles

Evolving and providing a system that keeps track of all projects, time tracking and contacts

Sharing newly created functions and features in Vertec with affected roles

Solving issues with Vertec

Maintaining and updating Nightnurse Dashboard

Checking product quality with Visualizer according to the crafting images process (CIP) as described by Process Design

Showing 'to boldly go where no man has gone before'-pathways to Visualizer

Working together with the visualizer and the closer on the project assigned to them by the project coordinator, providing professional advice and help

Participating kick-off meeting at the beginning of the project or at a point agreed by the involved parties

Intervening in the creative production process if the visualizer is under performing, the product is not meeting quality standards and/or at other disturbances

Providing quality control and approval on key points in the project on request

Spotting disturbance patterns in the production process and addressing them in the monthly assembly

Holding monthly meetings with available creative directors to discuss the state of the creative production in the company.

Defining criteria that future role fillers should meet

Processing client feedbacks and initiating improvements based on them

Providing a system to collect feedback after project completion and making it available

Creating and maintaining process(es) which accommodate all production (image crafting, film production, vr production) and documenting them on Notion

Informing about updates in the process/documentation

Working towards customer expectations as captured in the project description and communicated in the Closer briefing, as well as directly communicated by the client.

Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by Process Design

Communicating externally with the client and internally with the project team (usually including Closer, Visualizer, Creative Director) and being in active and constant exchange.

Receiving and verifying client feedbacks and discuss them with Visualizer and Creative Director

Keeping track with project budget and communicating budget issues with Closer and Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them

Distributing tasks inside the team (when more than one Visualizer is involved)

Checking client data and sending projects to 3D Modeller (Buenos Aires)

Setting up the final folder with all necessary files and archiving projects

Organizing site photos in a timely manner

Capturing internal feedback on client collaboration and complaints after a finished project

Checking invoices to ensure that they match the services delivered

Solving technical issues with the production software and its related plugins

Maintaining documentation for software

Updating best practice for software on a regular basis

Creating and maintaining software template files and guidelines for file structures

Monitoring updates of relevant software and its related plugins and initiating updates to newer versions

Crafting images according to processes as described by Process Design

Helping other Visualizer in need

Wrapping up projects as defined by Process Design

Capturing and processing learnings after the project is done

Processing good content into the drop zone of the library

Correcting and saving any faulty items you come across in the 3D library

Documenting and presenting workshops on request

Capturing internal feedback on self-satisfaction, 3D model and photography after a finished project

Briefing Visualizer and Project Lead

Checking invoices to clients

Preparing client info for project take over by Visualizer and Project Lead

Responding to client requests

Discussing and closing deals with clients

Presenting new technologies to clients

Contracting clients for exclusive cooperation

Keeping the calendar up to date according to Vertec projects

Checking back with Project Coordinator in case of requests in times with high demand

Asking clients about publishability date of the images after closing the deals, and recording these informations in Vertec

Opening basecamp for upcoming projects

Tracking and collecting the reasons if a project is canceled by a client

Asking new clients how they found us and documenting result

Crafting and defining pricing of proposals

Adapting proposal during the project when needed

Evolving the Corporate Identity and Corporate Design

Evaluating and supplying business data for insight driven decision making.

Providing accurate and up-to-date contact data for reaching out to customers

Maintaining groups of contacts for various kinds of marketing

Making sure that the request from customers to unsubscribe from our communication is respected

Creating and evolving pricing system for our services by integrating ideas from the Closer

Visual Workflow

Developing and maintaining product definitions for our products (from rough outline/concept to the detailed specifications)

Maintaining the product section on our website

Defining tagging guidelines for our products on our website

Maintaining and updating a visual representation (eg. Visual Workflow) for clients to better understand our process

Creating and maintaining content and texts of our business proposal templates

Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.

Engaging with potential new customers to find out exactly what they want.

Showing potential customers how we could meet or exceed their expectations.

Handing off new customers to Closer for the contract once they have decided to place an order.