Christoph Deiters
Board of Directors
General Company Circle
Support Ops
Visualisation Academy
People Operations
Architecture Visualisation
Marketing Visualisation
Sales
Purpose:
Inspiring architectural visuals
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Accountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- Creating and updating financial projection for the coming year and informing @Board_Circle if the resulting revenue differs more than 10% from the planned quarterly revenue
- Maintaining a culture for a working environment that is both healthy for the people and ensures the sustainable development of the company
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Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
Purpose:
Inspiring architectural visuals
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Accountabilities:
- Deciding on required project load to achieve financial targets (according to Operative Plan)
- Identifying open proposals and requesting Follow-Ups from @Undefined_Role
- Defining holiday blockage for periods with high project load or many absences
- Checking if projects are cleaned up that should have been finished and passing information on to @Support Ops
- Monitoring our planned revenue for the upcoming weeks and informing other roles about it
- Displaying times of high workload over the last five years in the dashboard
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Accountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- Forwarding Proposal Requests to the most suitable @Undefined_Role
- Responding to Requests if @Undefined_Role is too busy to answer themselves
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Accountabilities:
- Sending out invoices for finished projects that have been checked
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Holacracy Cat
Purpose:
Circles operating self-sufficiently according to the rules and principles of HolacracyAccountabilities:
- Supporting and advising Lead Links of new circles in defining a minimally sufficient initial structure of roles and (if applicable) subcircles
- Preparing and delivering kickoffs, trainings, and workshops for new circles
- Modeling and gradually handing over the roles of Facilitator and Secretary in the tactical and governance meetings of new circles
- Coaching circles and partners in the rules and principles of Holacracy
- Training and coaching Facilitators, Secretaries, Lead Links, and Rep Links
- Monitoring circles’ development towards mature self-organization and sensing and processing tensions and restraining forces
- Monitoring founders during transition away from board meeting
- Monitoring changes in the official Holacracy constitution and adopting new versions
- Helping Nurses to articulate their tensions into Holacracy-conform Governance
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Accountabilities:
- Reading and processing the general Nightnurse Images inbox (beeper@nightnurse.ch), answering requests to confirm receipt and relaying to appropriate role
- Answering the main office phone and making sure the main number is attended to during business hours
- Arranging answerphone outside of business hours on special occasions
- Emptying letterbox on a daily basis
- Arranging deputy if unavailable
- Sending out mail
- Configuring the main office phone line
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Domains:
- Insurance contracts
Accountabilities:
- Selecting, contracting and revisiting insurance contracts for all necessary insurances
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Accountabilities:
- Contributing to update of GTCs and legal questions
- Evolving company contracts
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Accountabilities:
- Creating and evolving pricing system for our services by integrating ideas from the @Undefined_Role
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Domains:
- Visual Workflow
Accountabilities:
- Developing and maintaining product definitions for our products (from rough outline/concept to the detailed specifications)
- Maintaining the product section on our website
- Defining tagging guidelines for our products on our website
- Maintaining and updating a visual representation (eg. Visual Workflow) for clients to better understand our process
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Accountabilities:
- Deciding where and if activities belong in timesheets
- Defining, maintaining and publishing guidelines for the tracking of internal hours
- Updating the internal projects & phases in Vertec to correspond with the roles in Glassfrog
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Domains:
- Vertec programming settings
Accountabilities:
- Analyzing data and pitching outputs to other roles
- Evolving and providing a system that keeps track of all projects, time tracking and contacts
- Sharing newly created functions and features in Vertec with affected roles
- Solving issues with Vertec
- Maintaining and updating Nightnurse Dashboard
- Collecting all our finished projects in the 'Complete Works'
Purpose:
High-quality tools and efficient processes to support production
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Accountabilities:
- Creating and updating export guidelines for clients
- Assisting in case of problems with client files
- Creating and updating import guidelines for @Visualizer
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Accountabilities:
- Researching methods to deal with work that could be automated
- Holding workshops with best practices regarding efficiency
- Writing and editing scripts to automate tasks
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Accountabilities:
- Implementing and evolving tools that support a flawless collaboration with the customer
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Accountabilities:
- Providing a system to collect feedback after project completion and making it available
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Accountabilities:
- Creating and maintaining process(es) which accommodate all production (image crafting, film production, vr production) and documenting them on Notion
- Informing about updates in the process/documentation
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Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
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Accountabilities:
- Solving technical issues with the production software and its related plugins
- Maintaining documentation for software
- Updating best practice for software on a regular basis
- Creating and maintaining software template files and guidelines for file structures
- Monitoring updates of relevant software and its related plugins and initiating updates to newer versions
Purpose:
Creating an overarching and attractive brand image representing Nightnurse Images
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Accountabilities:
- Evolving the Corporate Identity and Corporate Design
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Accountabilities:
- Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.
- Engaging with potential new customers to find out exactly what they want.
- Showing potential customers how we could meet or exceed their expectations.
- Handing off new customers to @General Company Circle for the contract once they have decided to place an order.
- Building relationships from opportunities
- Engaging with contact base by sharing news and information
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Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
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Accountabilities:
- Maintaining relationship with website developer to have Nightnurse requirements met
- Improving the look and feel of our website
- Maintaining the "Profile" section on our website
- Maintaining the "Contact" section on our website
Purpose:
Outstanding Internal and External Training and Tools for the Art and Technology of Visualisation
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Accountabilities:
- Preparing annual financial reports
- Providing management accounting reports for circle
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Accountabilities:
- Teaching visualization to external students
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Accountabilities:
- Planning and deploying IT Infrastructure
- Supplying teaching operations with adequate IT solutions
- Maintaining integration with Nightnurse Images IT
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Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
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Accountabilities:
- Developing the website into an e-commerce platform
- Maintaining a relationship with external developers
Purpose:
Clear, healthy and lasting partnerships
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Accountabilities:
- Teaching new hires about the GTD principles
Purpose:
Perfect Visualisation Solutions for Architects, created through a profound understanding of their Needs and Expectations.
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Accountabilities:
- Working towards customer expectations as captured in the project description and communicated in the @General Company Circle briefing, as well as directly communicated by the client.
- Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by @Process Design
- Communicating externally with the client and internally with the project team (usually including @General Company Circle, @Visualizer, @Creative_Director) and being in active and constant exchange.
- Receiving and verifying client feedbacks and discuss them with @Visualizer and @Creative Director
- Keeping track of project budget and communicating budget issues with @Proposer and @Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them
- Distributing tasks inside the team (when more than one @Visualizer is involved)
- Checking client data and sending projects to @3D Modeller (Buenos Aires)
- Setting up the final folder with all necessary files and archiving projects
- Organizing site photos in a timely manner
- Capturing internal feedback on client collaboration and complaints after a finished project
- Checking and sending out invoices that match the delivered services
- Updating Project Timeline in Vertec when changed and communicating it in #project_coordination in slack
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Accountabilities:
- Responding to project requests forwarded by @Closer Distribution
- Setting up the collaboration platform on time for accepted projects
- Passing on existing project related information from customer to @Project Lead
- Collecting and capturing up-to-date customer information
- Preparing, sending out accurate proposals and adjusting them, if needed, until project start
Purpose:
Perfect Visualisation Solutions for Real-Estate Marketing Customers, created through a profound understanding of their Needs and Expectations.
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Accountabilities:
- Selling and optimizing our marketing-related products (setting prices, sending out and adapting proposals, checking invoices)
- Collecting circle client data
- Opening and inviting to collaboration platforms
- Handling all circle client requests
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SBB
Purpose:
Be the Perfect Visualisation Solutions Provider for SBB, through a profound understanding of their Needs and Expectations and Consistent and Highly Reliable Delivery.Accountabilities:
- Understanding and actively exploring ways to help SBB communicate with visualisations
- Maintaining and further developing the SBB order portal to make placing orders for SBB as easy and convenient as possible
Purpose:
All IT stuff taken care of
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Domains:
- IT Infrastructure (Hardware: Server, Network)
Accountabilities:
- Maintaining and evolving IT network infrastructure
- Establishing a clean and accessible folder structure for role documents
- Creating regular backups of our servers
- Providing a system for e-mail and phone
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Accountabilities:
- Solving issues with the workstations, software or network
- Teaching new hires about IT related subjects
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Accountabilities:
- Administrating software licenses and online services
Purpose:
Accounting, handling financial transactions and financial forecasting
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Accountabilities:
- Providing means to make financial transactions to the company (bank account)
- Giving out credit cards where needed and terminating them
- Transferring money to pay invoices and salaries
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Accountabilities:
- Keeping our financial book records up to date and consistent
- Preparing monthly and quarterly financial reports
- Responding to questions from external bookkeepers
- Allocating unassigned debtors
- Checking and approving bookings that are pre-processed from our external bookkeepers
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Accountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- Facilitating the Circle’s regular Tactical Meetings
- Facilitating the Circle’s Governance Process
- Triggering new elections for the Circle’s elected Roles after each election term expires
- Auditing a Sub-Circle’s meetings and records on request and declaring a Process Breakdown if one is discovered
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Accountabilities:
- Creating an annual financial forecast (Operative Plan) and keeping it up to date
- Creating and updating a forecast that shows our available liquidity for the upcoming month
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Accountabilities:
- Processing inbound supplier invoices (scanning and/or sending invoices to external bookkeeper)
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Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
Purpose:
Be the Perfect Visualisation Solutions Provider for SBB, through a profound understanding of their Needs and Expectations and Consistent and Highly Reliable Delivery.
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Accountabilities:
- Sending invoices to SBB that match customer requirements
- Accepting work requested via order platform so that no project request goes unnoticed
- Confirming new project request with the person who sent it
- Distributing project to suitable SBB-Nightnurse
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Circle Lead
Purpose:
Be the Perfect Visualisation Solutions Provider for SBB, through a profound understanding of their Needs and Expectations and Consistent and Highly Reliable Delivery.Accountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- Seeking to fully understand the expectations and perspective of SBB and giving them a voice in the circle
- Collecting feedback after projects are completed
- Thinking outside of the box to find ways to make the customer's experience with Nightnurse better every time
- Meeting with SBB and representing the company at SBB meetings
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Accountabilities:
- Communicating with project responsible on SBB side for the scope of a project
- Managing projects from start to a successful finish
- Making sure they want to work with us again soon
Purpose:
Successful sales for our client's needs
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Accountabilities:
- Creating and maintaining content and texts of our business proposal templates