Representing the perspective of the shareholder

Keeping the financial book records up to date and consistent

Preparing monthly financial reports

Coordinating with external book keepers

Booking invoices and issuing payments

Checking expenses with receipts

Processing payroll

Deciding on required project load to achieve financial targets (according to Operative Plan)

Identifying open proposals and requesting Follow-Ups from Closer

Defining holiday blockage for periods with high project load or many absences

Checking if projects are cleaned up that should have been finished and passing information on to Crafting Lab

Monitoring our planned revenue for the upcoming weeks and informing other roles about it

Creating the Annual Operative Plan

Updating 'what is' status of the Operative Plan

Planning financial situation (liquidity) for the upcoming month

Applying for Kurzarbeit if the company requires that

Filling out and submitting monthly Kurzarbeit reports

Supporting and advising Lead Links of new circles in defining a minimally sufficient initial structure of roles and (if applicable) subcircles

Preparing and delivering kickoffs, trainings, and workshops for new circles

Modeling and gradually handing over the roles of Facilitator and Secretary in the tactical and governance meetings of new circles

Coaching circles and partners in the rules and principles of Holacracy

Training and coaching Facilitators, Secretaries, Lead Links, and Rep Links

Monitoring circles’ development towards mature self-organization and sensing and processing tensions and restraining forces

Monitoring founders during transition away from board meeting

Monitoring changes in the official Holacracy constitution and adopting new versions

Helping Nurses to articulate their tensions into Holacracy-conform Governance

IT Infrastructure (Hardware: Server, Network, Workstations)

Maintaining and evolving IT network infrastructure and workstations

Establishing a clean and accessible folder structure for role documents

Solving issues with the workstations, software or network

Teaching new hires about IT related subjects

Insurance contracts

Selecting, contracting and revisiting insurance contracts for all necessary insurances

Contributing to update of GTCs and legal questions

Evolving company contracts

Administrating software licenses and online services

Deciding where and if activities belong in timesheets

Defining, maintaining and publishing guidelines for the tracking of internal hours

Updating the internal projects & phases in Vertec to correspond with the roles in Glassfrog

Vertec programming settings

Analyzing data and pitching outputs to other roles

Evolving and providing a system that keeps track of all projects, time tracking and contacts

Sharing newly created functions and features in Vertec with affected roles

Solving issues with Vertec

Maintaining and updating Nightnurse Dashboard

Collecting all our finished projects in the 'Complete Works'

Creating and updating export guidelines for clients

Assisting in case of problems with client files

Creating and updating import guidelines for Visualizer

Researching methods to deal with work that could be automated

Holding workshops with best practices regarding efficiency

Writing and editing scripts to automate tasks

Teaching visualization to external students

Providing a system to collect feedback after project completion and making it available

Creating and maintaining process(es) which accommodate all production (image crafting, film production, vr production) and documenting them on Notion

Informing about updates in the process/documentation

Working towards customer expectations as captured in the project description and communicated in the Closer briefing, as well as directly communicated by the client.

Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by Process Design

Communicating externally with the client and internally with the project team (usually including Closer, Visualizer, Creative Director) and being in active and constant exchange.

Receiving and verifying client feedbacks and discuss them with Visualizer and Creative Director

Keeping track with project budget and communicating budget issues with Closer and Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them

Distributing tasks inside the team (when more than one Visualizer is involved)

Checking client data and sending projects to 3D Modeller (Buenos Aires)

Setting up the final folder with all necessary files and archiving projects

Organizing site photos in a timely manner

Capturing internal feedback on client collaboration and complaints after a finished project

Checking invoices to ensure that they match the services delivered

Solving technical issues with the production software and its related plugins

Maintaining documentation for software

Updating best practice for software on a regular basis

Creating and maintaining software template files and guidelines for file structures

Monitoring updates of relevant software and its related plugins and initiating updates to newer versions

Crafting images according to processes as described by Process Design

Helping other Visualizer in need

Wrapping up projects as defined by Process Design

Capturing and processing learnings after the project is done

Processing good content into the drop zone of the library

Correcting and saving any faulty items you come across in the 3D library

Documenting and presenting workshops on request

Capturing internal feedback on self-satisfaction, 3D model and photography after a finished project

Creating "X-Ray" content on request by The Workshop Dude

Following the Quality Standard guidelines and requirements, documented on notion, during the crafting image process

Improving the customer experience continuously

Handling all client requests

Accompanying clients through deals from a-z (setting prices, sending out and adapting proposals, checking invoices)

Passing on all information of closed deals to project related roles and platforms

Collecting client data

Establishing and maintaining a healthy relationship with our Client Base

Selling our products

opening and inviting to BaseCamps

Evolving the Corporate Identity and Corporate Design

Facilitating the Circle’s constitutionally-required meetings

Auditing the meetings and records of Sub-Circles as needed, and declaring a Process Breakdown upon discovering a pattern of behavior that conflicts with the rules of the Constitution

Evaluating and supplying business data for insight driven decision making.

Providing accurate and up-to-date contact data for reaching out to customers

Maintaining groups of contacts for various kinds of marketing

Making sure that the request from customers to unsubscribe from our communication is respected

Creating and evolving pricing system for our services by integrating ideas from the Closer

Visual Workflow

Developing and maintaining product definitions for our products (from rough outline/concept to the detailed specifications)

Maintaining the product section on our website

Defining tagging guidelines for our products on our website

Maintaining and updating a visual representation (eg. Visual Workflow) for clients to better understand our process

Creating and maintaining content and texts of our business proposal templates

Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.

Engaging with potential new customers to find out exactly what they want.

Showing potential customers how we could meet or exceed their expectations.

Handing off new customers to Closer for the contract once they have decided to place an order.

Building relationships from opportunities

Engaging with contact base by sharing news and information

Preparing annual financial reports

Providing management accounting reports for circle

Planning and deploying IT Infrastructure

Supplying teaching operations with adequate IT solutions

Maintaining integration with Nightnurse Images IT

Facilitating meetings to resolve interpersonal conflicts