Roles
Board circle
General Company Circle
Crafting Lab
Marketing and Sales
Visualization Academy
Inspiring architectural visuals
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Accountabilities:
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Representing the perspective of the shareholder
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Inspiring architectural visuals
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Accountabilities:
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Keeping the financial book records up to date and consistent
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Preparing monthly financial reports
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Coordinating with external book keepers
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Booking invoices and issuing payments
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Checking expenses with receipts
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Processing payroll
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Accountabilities:
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Deciding on required project load to achieve financial targets (according to Operative Plan)
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Identifying open proposals and requesting Follow-Ups from Closer
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Defining holiday blockage for periods with high project load or many absences
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Checking if projects are cleaned up that should have been finished and passing information on to Crafting Lab
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Monitoring our planned revenue for the upcoming weeks and informing other roles about it
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Accountabilities:
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Creating the Annual Operative Plan
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Updating 'what is' status of the Operative Plan
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Planning financial situation (liquidity) for the upcoming month
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Applying for Kurzarbeit if the company requires that
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Filling out and submitting monthly Kurzarbeit reports
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Holacracy Cat
Purpose:
Circles operating self-sufficiently according to the rules and principles of Holacracy
Accountabilities:
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Supporting and advising Lead Links of new circles in defining a minimally sufficient initial structure of roles and (if applicable) subcircles
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Preparing and delivering kickoffs, trainings, and workshops for new circles
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Modeling and gradually handing over the roles of Facilitator and Secretary in the tactical and governance meetings of new circles
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Coaching circles and partners in the rules and principles of Holacracy
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Training and coaching Facilitators, Secretaries, Lead Links, and Rep Links
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Monitoring circles’ development towards mature self-organization and sensing and processing tensions and restraining forces
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Monitoring founders during transition away from board meeting
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Monitoring changes in the official Holacracy constitution and adopting new versions
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Helping Nurses to articulate their tensions into Holacracy-conform Governance
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Domains:
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IT Infrastructure (Hardware: Server, Network, Workstations)
Accountabilities:
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Maintaining and evolving IT network infrastructure and workstations
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Establishing a clean and accessible folder structure for role documents
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Accountabilities:
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Solving issues with the workstations, software or network
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Teaching new hires about IT related subjects
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Domains:
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Insurance contracts
Accountabilities:
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Selecting, contracting and revisiting insurance contracts for all necessary insurances
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Accountabilities:
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Contributing to update of GTCs and legal questions
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Evolving company contracts
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Accountabilities:
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Administrating software licenses and online services
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Accountabilities:
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Facilitating meetings to resolve interpersonal conflicts
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Accountabilities:
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Deciding where and if activities belong in timesheets
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Defining, maintaining and publishing guidelines for the tracking of internal hours
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Updating the internal projects & phases in Vertec to correspond with the roles in Glassfrog
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Domains:
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Vertec programming settings
Accountabilities:
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Analyzing data and pitching outputs to other roles
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Evolving and providing a system that keeps track of all projects, time tracking and contacts
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Sharing newly created functions and features in Vertec with affected roles
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Solving issues with Vertec
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Maintaining and updating Nightnurse Dashboard
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Collecting all our finished projects in the 'Complete Works'
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High-quality Visuals through Excellent Service
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Accountabilities:
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Creating and updating export guidelines for clients
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Assisting in case of problems with client files
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Creating and updating import guidelines for Visualizer
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Accountabilities:
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Researching methods to deal with work that could be automated
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Holding workshops with best practices regarding efficiency
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Writing and editing scripts to automate tasks
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Accountabilities:
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Teaching visualization to external students
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Accountabilities:
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Providing a system to collect feedback after project completion and making it available
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Accountabilities:
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Creating and maintaining process(es) which accommodate all production (image crafting, film production, vr production) and documenting them on Notion
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Informing about updates in the process/documentation
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Accountabilities:
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Working towards customer expectations as captured in the project description and communicated in the Closer briefing, as well as directly communicated by the client.
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Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by Process Design
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Communicating externally with the client and internally with the project team (usually including Closer, Visualizer, Creative Director) and being in active and constant exchange.
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Receiving and verifying client feedbacks and discuss them with Visualizer and Creative Director
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Keeping track with project budget and communicating budget issues with Closer and Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them
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Distributing tasks inside the team (when more than one Visualizer is involved)
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Checking client data and sending projects to 3D Modeller (Buenos Aires)
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Setting up the final folder with all necessary files and archiving projects
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Organizing site photos in a timely manner
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Capturing internal feedback on client collaboration and complaints after a finished project
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Checking invoices to ensure that they match the services delivered
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Accountabilities:
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Solving technical issues with the production software and its related plugins
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Maintaining documentation for software
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Updating best practice for software on a regular basis
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Creating and maintaining software template files and guidelines for file structures
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Monitoring updates of relevant software and its related plugins and initiating updates to newer versions
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Accountabilities:
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Crafting images according to processes as described by Process Design
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Helping other Visualizer in need
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Wrapping up projects as defined by Process Design
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Capturing and processing learnings after the project is done
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Processing good content into the drop zone of the library
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Correcting and saving any faulty items you come across in the 3D library
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Documenting and presenting workshops on request
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Capturing internal feedback on self-satisfaction, 3D model and photography after a finished project
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Creating "X-Ray" content on request by The Workshop Dude
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Following the Quality Standard guidelines and requirements, documented on notion, during the crafting image process
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More new and returning business
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Accountabilities:
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Improving the customer experience continuously
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Handling all client requests
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Accompanying clients through deals from a-z (setting prices, sending out and adapting proposals, checking invoices)
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Passing on all information of closed deals to project related roles and platforms
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Collecting client data
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Establishing and maintaining a healthy relationship with our Client Base
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Selling our products
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opening and inviting to BaseCamps
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Accountabilities:
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Evolving the Corporate Identity and Corporate Design
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Accountabilities:
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Facilitating the Circle’s constitutionally-required meetings
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Auditing the meetings and records of Sub-Circles as needed, and declaring a Process Breakdown upon discovering a pattern of behavior that conflicts with the rules of the Constitution
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Accountabilities:
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Evaluating and supplying business data for insight driven decision making.
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Providing accurate and up-to-date contact data for reaching out to customers
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Maintaining groups of contacts for various kinds of marketing
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Making sure that the request from customers to unsubscribe from our communication is respected
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Accountabilities:
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Creating and evolving pricing system for our services by integrating ideas from the Closer
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Domains:
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Visual Workflow
Accountabilities:
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Developing and maintaining product definitions for our products (from rough outline/concept to the detailed specifications)
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Maintaining the product section on our website
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Defining tagging guidelines for our products on our website
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Maintaining and updating a visual representation (eg. Visual Workflow) for clients to better understand our process
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Accountabilities:
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Creating and maintaining content and texts of our business proposal templates
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Accountabilities:
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Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.
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Engaging with potential new customers to find out exactly what they want.
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Showing potential customers how we could meet or exceed their expectations.
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Handing off new customers to Closer for the contract once they have decided to place an order.
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Building relationships from opportunities
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Engaging with contact base by sharing news and information
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Kick-ass training and tools for the art and technology of visualisation
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Accountabilities:
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Preparing annual financial reports
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Providing management accounting reports for circle
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Accountabilities:
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Planning and deploying IT Infrastructure
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Supplying teaching operations with adequate IT solutions
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Maintaining integration with Nightnurse Images IT
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