General Company / History / General Company Governance Meeting of May 9, 2012, 1:19pm

General Company Governance Meeting Minutes

Held on: May 9, 2012, 1:19pm
Secretary: Brian Robertson

Added: GlassFrog

Accountability added:
  • Triaging usage-limiting issues in GlassFrog and fielding tactical database updates as-needed
Domain added:
  • The overall business vision, business model, service delivery, and financial model for HolacracyOne's software platform for the support of Holacracy practice (“GlassFrog”)

Added: Brand Strategy

Accountability added:
  • Publishing a cohesive brand strategy that integrates the needs of circle roles that consume or rely upon the Holacracy brand

Made changes to: Technology Platform Product Manager

Accountability added:
  • Administering DNS records for domain names specified by @Content_&_Outreach
Accountability removed:
  • Defining & prioritizing a story backlog for development by @Technology_Services_Circle

Made changes to: Customer Relations

Accountability changed:
  • Cultivating relationships with those seeking service or information exchange with the organizationorganization, and tracking relevant information about such exchanges in a customer information database
Accountability removed:
  • Monitoring the organization's systems and processes to maximize the capture of e-mail addresses into the customer information database
    o Triggered Action (After Each Event): Scrub and import data into customer information database

Removed: Technology Services

Policy removed: Role-based Policies

Policy removed:
  • All Circle Members shall publish formal policies that are within the Scope of their roles to the Circle's standard repository for such.

Policy removed: LHP Attend-with-Client Policy

Policy removed:
  • When a Licensed Holacracy Provider (LHP) firm, or a firm on the path to becoming so licensed, refers three or more individuals from one or more of their client organizations into a single Holacracy Certification Training, they may also send one member of their own firm, who must already be a Certified Holacracy Practitioner, to re-attend that training along with those clients at no additional cost.

Policy removed: Inbound Web Inquires

Policy removed:
  • All inbound web inquiries shall receive a standard auto-reply response.

Policy removed: Training Cancellation Policy

Policy removed:
  • Training Business shall define a cancellation policy per event and shall publish each event's cancellation terms on the event's registration page.

Policy removed: Capturing Contact Details

Policy removed:
  • All circle members shall use best efforts to ensure all available contact details for organizational contacts whom they work with are captured into the organization's customer information database.

Policy removed: Metrics

Policy removed:
  • Metrics for each role to bring to tactical meetings may be defined either by the Lead Link or via a governance decision of the circle.

Policy removed: Access Rights Policy

Policy removed:
  • All members of any HolacracyOne circle shall have open access to the H1 intranet, including the Wiki and shared network drive, but only after signing a non-disclosure agreement.

Policy removed: Role Definition Template

Policy removed:
  • The GCC shall use the role-definition template and associated definitions and rules as captured in the "New Role System" document of 2010-05-12 (available on H1's Wiki).

Policy changed: Strategy Meeting Frequency

Text changed:
  • The circle shall hold strategy meetings on a quarterly bi-annual basis.

Policy changed: Forwarding Requests to Community Engagement

Title changed:
  • Forwarding Requests to Community EngagementCustomer Relations