General Company / History / General Company Governance Meeting of Jan 18, 2012, 11:15am

General Company Governance Meeting Minutes

Held on: January 18, 2012, 11:15am
Secretary: Brian Robertson

Made changes to: LHP Program Circle

Accountability changed:
  • Enforcing credentialing requirements for individuals within LHP firms as specified in the LHP agreement and by Training Business's credentialing function
    • Triggered Action (upon LHP member invoicing clients): Verify LHP meets required certification standards for doing so
    • Triggered Project (upon LHP invoice outside-of-standards): Training & development plan to fill gap in standards defined & implemented, or LHP agreement rescinded

Made changes to: Content & Outreach

Accountability added:
  • Informing the market that teaching or implementing Holacracy requires living in an organization practicing Holacracy and thus excludes self-employed individuals who are not part of such an organization

Added: Implementation Business Development

Accountability added:
  • Facilitating the registration process for Implementation Business clients who wish to attend HolacracyOne trainings, including educating them about training requirements
Accountability added:
  • Reviewing service delivery proposals with current or intended engagement lead prior to submitting proposal to client, and integrating objections raised by engagement lead around said proposal
Accountability added:
  • Managing service delivery within the terms of the current Client service agreement, including triggering client invoices as appropriate, and managing role conversion/seeding activities as appropriate
Accountability added:
  • Supporting Client's key contact on consulting engagements
    • Triggered Action: When support questions arrive, responding via email and/or phone regarding general practice issues, and/or Circle-specific questions
Accountability added:
  • Qualifying and scoping potential consulting engagements, and integrating others into the scoping process such that both In Charge and Behind the Scenes energies are well represented in that process
Accountability added:
  • Negotiating & signing contracts to provide implementation services
Accountability added:
  • Defining next-actions for each opportunity in the implementation sales pipeline.

Made changes to: Implementation Business

Accountability removed:
  • Negotiating & signing contracts to provide consulting services
Accountability added:
  • Selecting and maintaining a virtual platform to deliver Implementation Business services, and training implementation service delivery role-holders on that platform
Accountability removed:
  • Selecting and maintaining a virtual platform to deliver Consulting Business services, and training appropriate staff on that platform
Accountability removed:
  • Facilitating the registration process for Consulting Business clients who wish to attend HolacracyOne trainings, including educating them about training requirements
Accountability removed:
  • Qualifying and scoping potential consulting engagements, and integrating others into the scoping process such that both In Charge and Behind the Scenes energies are well represented in that process
Accountability removed:
  • Supporting members of the Holacracy community in efforts to introduce Holacracy into organizations
Accountability removed:
  • Defining next-actions for each opportunity in the consulting sales pipeline.

Added: Engagement Lead

Accountability added:
  • Advising and coaching Client on overall adoption and improvement of Holacracy™ practice and follow-on organizational development, including the transition to dynamic steering and evolving the Client's organizational structure
Accountability added:
  • Managing service delivery within the terms of the current Client service agreement, including triggering client invoices as appropriate, and managing role conversion/seeding activities as appropriate
Accountability added:
  • Supporting Client's key contact on consulting engagements
    • Triggered Action: When support questions arrive, responding via email and/or phone regarding general practice issues, and/or Circle-specific questions

Made changes to: IP Usage Monitor

Accountability added:
  • Tracking the resolution of IP violations, and publishing remediation status to circle members and existing IP licensees
Accountability removed:
  • Publishing the tracking and resolution status of IP violations for existing IP licensees
Accountability changed:
  • Monitoring for usage of HolacracyOne's trademarks copyrights and copyrighted materials trademarks, including for lack of proper citations and for representations using the trademark which is are outside of HolacracyOne's established licensed or other policies and license authorized usages
    grants
    • Triggered Project (Upon finding out-of-alignment IP usage): Remove or align the out-of-alignment IP usage.

Made changes to: GlassFrog Circle

Name changed:
  • GlassFrog CircleTechnology Services Circle
Purpose changed:
  • Make Holacracy™ easier and more powerful through softwareHelp other roles achieve their aims through technology development services
Accountability added:
  • Providing software development and content management configuration services to other roles
Accountability added:
  • Notifying all affected GCC roles in advance of website downtime and integrating objections from those roles to the specific downtime window
Accountability added:
  • Administering DNS records for domain names registered by Marketing & PR
Accountability removed:
  • Processing GlassFrog suggestions, feedback, and feature requests coming from LHP's and LHP clients into the GlassFrog development backlog
Accountability removed:
  • Publishing GlassFrog development backlog and priorities for LHP's
Domain added:
  • Technology development services
Domain removed:
  • The overall business vision, business model, financial model, product development, and marketing presentation for HolacracyOne's software platform for the support of Holacracy™ practice

Policy changed: Strategy Meeting Process

Text changed:

  • The Circle shall use the following process for Strategy Meetings:

    1. Check-in Round
    2. Retrospective: Reflect & Capture…
      a) What did you do in your roles as a result of the previous strategy?a) What was done as a result of the previous strategy
      b) What did you do in your roles to respond to emerging events or opportunities?
      c) What happened to you in your roles; external changes, events, etc.?
      d) What key facts, data, and external factors or trends are relevant to your roles?      b) Notable facts & events; external changes, opportunities, trends, data, etc.
    3. Share observations & learnings from Retrospective (Listen to Organization Voice)
    4. Brainstorm to diverge (Mind Map): "What might make sense to emphasize operationally?"
    5. Distill Key Threads & Patterns from Brainstorming
    6. Discuss to converge: "What strategy should guide our decision making? What should we emphasize?"
    7. Lead Link proposes output; process with IDM
    8. Closing Round