General Company Proposal
Accepted on: November 6, 2016, 4:00pm
Proposed by: Rebecca Brover
Made changes to: Help Desk Admin
Purpose changed:
Efficient,Awesome tools that support efficient, effective, and authentic responses togeneral inquiriesthe world
Accountability removed:
- Administering and supporting the help desk support ticket platform
Domain added:
- Help desk platform admin settings
Made changes to: Outreach
Accountability changed:
- Triaging inbound messages to general organizational
inboxes,inboxes in alignment withthe needsguidance published byof other roles@Help_Desk_Admin