Accepted on: November 6, 2016, 4:00pm
Proposed by: Rebecca Brover

Made changes to: Help Desk Admin

Purpose changed:
  • Efficient, Awesome tools that support efficient, effective, and authentic responses to general inquiriesthe world
Accountability removed:
  • Administering and supporting the help desk support ticket platform
Domain added:
  • Help desk platform admin settings

Made changes to: Outreach

Accountability changed:
  • Triaging inbound messages to general organizational inboxes, inboxes in alignment with the needs guidance published by of other roles@Help_Desk_Admin