General Company Governance Meeting of Sep 5, 2011, 1:16pm – HolacracyOne

Held on: September 5, 2011, 1:16pm
Secretary: Brian Robertson

Accountability added:

Name changed:

Purpose changed:

To further develop, extend, and ~~convey~~ document Holacracy and its underlying paradigm

Accountability removed:

Purpose added:

Design & implement HolacracyOne's localization strategy to reach new languages, cultures, & locales

Accountability added:

Publishing and enforcing localization standards & guidelines, and integrating Objections raised by Holacracy Product Owner to such proposed standards

Accountability added:

Initiating translation & localization projects and coordinating across business lines as-needed

Accountability added:

Designing & maintaining a system for supporting operational information visibility for the circle (e.g. a "corkboard")

Accountability added:

Designing & maintaining a meta-level taxonomy for the organization of electronic files in all shared locations (e.g. shared-file drive, Wiki, Google Sites, etc.)

Accountability changed:

Maintaining the organization's customer information system and processes, and executing on those processes to properly administer customer inquiries and track leads & contacts.
o Triggered Action (Upon Inbound Query or Request): Field inbound message or route within the organization as-appropriate
~~o Triggered Action (Upon Request from Training Business): Communicate with event registrants around training logistical needs~~
o Metric: Oldest open case's date/length-open

Accountability changed:

Facilitating the sale of event registrations for the organization's trainings and events within the pricing model established by Training Business.
o Triggered Action (After Each Event): Send follow-up items specified by Training Business and related to the event content to event participants
o Triggered Action (Upon sale of a group registration): Collect and capture basic contact info on each person in the group from the primary registrant, and associate each individual with the event in the event registration database.
o Triggered Action (Upon registration to event with pre-requisites): Verify registrant meets pre-requisites, or contact them to educate and discuss options

Accountability added:

Delivering Holacracy presentations upon request from Speaker Scheduler or Marketing

Accountability changed:

~~Pursuing PR opportunities.~~
Researching and selecting opportunities for spreading the word about Holacracy, and pursuing such opportunities as-appropriate
o Recurring Project (monthly): Research potential speaking and writing opportunities and amend target listo Recurring Project (monthly): Research potential speaking or writing opportunities and amend target list
o Recurring Action (weekly): Submit proposal or custom request for an opportunity on target list

Domain removed:

Accountability added:

Fielding inbound speaking opportunities, presenting information about such opportunities to Marketing & PR, and pursuing any opportunities approved by Marketing & PR

Accountability added:

Submitting speaking proposals at the direction of Marketing & PR, and providing evaluation and feedback to Marketing & PR around specific events & opportunities

Accountability added:

Policy removed:

With respect to their work for the circle, all circle members shall maintain lists of the projects and next-actions they're undertaking, as well as a list of routine/repeating actions necessary to enact their accountabilities, and shall review these lists weekly, plus the list of accountabilities of each role they hold at least monthly, to identify new projects and next-actions to instantiate.