Person-Centered Approaches
Programs and Services
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Accountabilities:
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Assigning people to roles that have been created through Governance Meetings
Allocating resources within the Circle
Defining Priorities, Strategies, and Metrics within the Circle
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To develop and deliver high-quality training, facilitation, coaching, and consultation services.
Value - Creating and delivering billable, customer-facing work
Team Agreements (rev 12.15.25)
We practice holocracy.
- We name the role we're requesting from and the name of the role we're requesting of/to.
- We raise tensions and ask for what we need.
We provide and accept feedback about successes and opportunities for growth to support role-based needs and the needs of HSA.
- We will use a simple structure like OFNR to provide purposeful and specific feedback.
Values (in priority order)
Collaboration
Compassion
Responsibility
Warmth
Thriving
Generosity
Curiosity
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Facilitator-Trainer
for P4aGL, PL, Planning Teams, CoP, Coaches, PCTPurpose:
To design and deliver engaging, customer-facing sessions.Accountabilities:
- Developing training curriculum, content, and materials as requested
- Coaching other associates to learn to deliver curriculum as requested
- Recommending the annual programs to be offered within a specific content area
- Coordinating with the Air Traffic Controller to determine the annual calendar of programs and offerings within a specific content area
- Designing, developing, and delivering programs within a designated content area
- Writing monthly project summaries to be included in progress reports
- Coordinating with the Marketing and Communications role to create content for promotional materials
- Staying current on trends and best practices within designated content area(s). Being a subject matter expert
- Meeting within two weeks of program completion to review participant evaluations, highlight key insights, and determine if follow-up with any participants is needed.
- Scheduling project prep calls 3 months prior to start of project
- Coordinating with PAs to create Asana board for each project/program
- Informing ATC and Bus Dev roles of any changes to program dates and updating individual projects in Glassfrog (P&S) and Asana.
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PCT Mentor
Purpose:
To provide mentor services to Person Centered Thinking Trainers and Trainer CandidatesAccountabilities:
- Organizing and hosting RENEW annually
- Liaising with TLCPCP (The Learning Community for Person Centered Practices) tlcpcp.com