Elisabeth Deutsch
Customer Facing Circle
Brand Movement
CTA development and delivery
Purpose:
Populate next:land!
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Engagement Lead
for specific projectsPurpose:
Awesome management and coordination of consulting projectsAccountabilities:
- Contacting current leads (=potential clients) on request by @Staffing Sparring
- Publishing client requests on Slack to allow for challenging by @Do or Die
- Developing cutting-edge proposals (incl. pricing in accordance with @Pricing Strategy) upon request of a customer.
- Selecting suitable @Evolutionary Catalyst or Project Partners for client projects after integrating feedback of @Staffing Sparring
- Deciding the staffing of specific workshops within the project, based on transparent decision criteria
- Contracting with the clients on an ongoing basis to align expectations & logistics and adjust agreements as engagement needs evolve, saving related documents/emails @projects
- Forecasting needed consulting resources and sharing relevant information with all @Evolutionary Catalyst or external Catalysts "Project Partners" involved in the project - prior to project launch and throughout project
- Scheduling and facilitating regular staff meetings 1) for mutual updating of project-relevant information in the particular project staff and 2) for developing/improving the quality of the consulting strategy/work in a particular consulting project 3) for learning purposes & know-how transfer
- Storing relevant project documents and emails directly on dG Google drive preferably in Google-doc format under the respective project folder
- Providing relevant odoo data to @Project Backbone (Accounts, Projects, Sales Order Information)
- Setting up initial project and governance structure according to policy "Large Staff project in Glassfrog"
- Acting as by default @Ecosystem Partner Relais for Project Partners invited into projects for the first time.
- Informing @Ecosystem Partner Relais Shepherd about new Project Partners and add relevant data to the project partner list.
- Adding and updating opportunities in Odoo Pre-Sales Module, creating MVP-Sales Order(s) after proposal is confirmed by client
- Making agreements regarding the daily rate with involved project partners - taking into account the current Ecosystem Partnership Framework - and integration of feedback from @Pricing Strategy, if required.
- Scheduling and facilitating regular retrospectives to work better together within the staff and reflect on the staff and its dynamics
- Creating learning opportunities within the client work for existing and potential staff members (e.g. with less experience and learning objectives in that field)
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Evolutionary Catalyst
for specific projectsPurpose:
Cutting - edge consultancy services with impact for the client systemAccountabilities:
- supporting the @Engagement Lead in developing client-related documents e.g. crafting offers, proposals, design, photo protocol etc.
- making all client related documents (e.g. offers, proposals, design, photo protocol etc.) accessible and findable using project structure on the dG Google Drive provided by @Project Backbone
- providing and facilitating excellent consultancy services
- reflecting regulary the quality of delivery and the relationship with clients through peer to peer reviews inside dG and/or external coaching
- building relationships with potential clients to acquire new project opportunities that fit to dGs purpose
- leveraging contacts for dG initiatives
- providing expert knowledge about consulting practices to the organization in interviews with @Creator and by regularly updating and feedbacking confluence pages
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Accountabilities:
- Exploring client requests in a caring manner so that dG has the relevant information for the next step in the customer acquisition process and a relationship is built (even if dG does not have resources to do a consulting project)
- Providing customer with further information in a timely manner, in particular whether we can process the request and, if so, who their contact person will be.
- Capturing and updating leads in "Client Request to dG" spreadsheet to expand our lead base
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Accountabilities:
- Maximizing the customer value of our services by collecting and channeling user feedback (of @Evolutionary Catalyst and clients)
- Developing, maintaining and communicating a vision for the topic in focus
- Monitoring and communicating the profitability of topic related activities
- Maintaining an up to date development backlog in collaboration with @chief editor
- Regularly initializing revision processes for respective topics and confluence sites and pitching corresponding projects to @chief editor
- Onboarding new dG members to the topic and the documentation on confluence
Purpose:
dwarfs and Giants is a loved brand enabling deep transformation by countless 1-to-many interactions
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Conference Orchestrator
for Purpose Day w/ InnoarchitectsPurpose:
Awesome, regular dG conference format for clients, multiplicators and next:landersAccountabilities:
- Creating an event format to experience next:land practices ("beyond Holacracy") in accordance with the 5 next:land principles
- Gathering a core-team of one or multiple internal dG @Speaker s plus external speakers to create an inspiring conference design / agenda to showcase next:land theories, practices and cases
- Defining the date, duration and regularity of this format in synchronization with time and resources already allocated to other dG formats like @Next:Pedition , @Holacracy and beyond etc.
- Briefing and regularly updating @Event Experience thoroughly in order to enable smooth logistics like venue booking, setup, material & co
- Triggering all @Engagement Lead to invite clients and stakeholders
- Briefing @Corporate Design for exciting promotional material and triggering @Website_Coordinator_&Website_Editor & @Social_Media_Polisher&_Publisher to promote event on dG channels and among target audiences
- Informing @Event Interface about the pricing, date and maximum capacity of participants
- Defining ticket pricing and special rates for participants
Purpose:
All members of organizations resolve their conflicts and personal tensions in a timely manner, trust that they are heard and understood and find solutions that work for all involved.
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Accountabilities:
- Contacting current leads (=potential clients) on request by @Staffing Sparring
- Developing cutting-edge proposals (incl. pricing in accordance with @Pricing_Strategy) upon request of a customer.
- Selecting suitable Evolutionary Catalyst or Project Partners for client projects after integrating feedback of @Staffing Sparring
- Contracting with the clients on an ongoing basis to align expectations & logistics and adjust agreements as engagement needs evolve, saving related documents/emails projects
- Scheduling and facilitating regular staff meetings 1) for mutual updating of project-relevant information in the particular project staff and 2) for developing/improving the quality of the consulting strategy/work in a particular consulting project 3) for learning purposes & know-how transfer
- Storing relevant project documents and emails directly on dG Google drive preferably in Google-doc format under the respective project folder
- Providing relevant odoo data to Project Backbone (Accounts, Projects, Sales Order Information)
- Making agreements regarding the daily rate with involved project partners - taking into account the current Ecosystem Partnership Framework - and integration of feedback from Pricing Strategy, if required.