Creating and updating financial projection for the coming year and informing Board Circle in case of major deviations

Representing the perspective of the shareholder

Corresponding with branches

Designing, implementing, and evolving the Organization’s overall systems, guidelines & related processes for determining compensation.

Defining and upholding values of Nightnurse as written in Etiquette on Notion

Teaching visualization to external students

Performing periodical checks to identify potential security threats according to SUVA Checklists and taking measures to prevent them if located

Documenting and planning Emergency Plan ("Notfallplan") according to SUVA guidelines

Monitoring working hours and breaks according to Office Regulations

Instructing Nightnurses in all ASA relevant issues according to ASA Sicherheitsprotokoll

Implementing safety and health at workplace according to EKAS Richtlinie 6508

Teaching health and safety module to new hires

Role assignments within the Circle

Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

Allocating the Circle’s resources across its various Projects and/or Roles

Establishing priorities and Strategies for the Circle

Defining metrics for the circle

Structuring the Governance of the Circle to enact its Purpose and Accountabilities

Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

Providing the necessary amount of office space

Corresponding with landlord and sharing information internally and with subtenants

Handing out and taking office keys, tracking key ownerships

Maintaining and providing office inventory

Corresponding with subtenants

Renting out unneeded space to subtenants

Hiring and firing Nurses

Planning and holding the appraisal talks

Planning the personnel strategy

Planning seating arrangements for Nightnurses

Sharing and categorizing knowledge of newly hired personnel with Training Design

Handling personnel contract issues

Preparing the appraisal talks

On-boarding and off-boarding of Nurses (including the setup of their IT accounts and phone)

Archiving pay stubs and ensuring that pay stubs are sent

Keeping peoples data up to date in Vertec

Checking time-sheets

Reporting illness (if longer than 30 days) and accident cases to our insurance and informing Bookkeeper in case of refunds from the insurance

Supporting the recruiting process

Announcing and coordinating farewells

Confirming and processing holiday requests from staff

Maintaining and updating the office regulations page in Notion if approved by People Manager

Answering legal questions related to Human Resources

Organizing gifts for partners

Welcoming new hires on day one, giving them a office tour and introducing Mentor

Checking product quality with Visualizer according to the crafting images process (CIP) as described by Process Design

Showing 'to boldly go where no man has gone before'-pathways to Visualizer

Working together with the visualizer and the closer on the project assigned to them by the project coordinator, providing professional advice and help

Participating kick-off meeting at the beginning of the project or at a point agreed by the involved parties

Intervening in the creative production process if the visualizer is under performing, the product is not meeting quality standards and/or at other disturbances

Providing quality control and approval on key points in the project on request

Spotting disturbance patterns in the production process and addressing them in the monthly assembly

Holding monthly meetings with available creative directors to discuss the state of the creative production in the company.

Defining criteria that future role fillers should meet

Coordinating and assigning clients projects to the best fitting Project Lead, Creative Director and Visualizer, according to the crafting images process (CIP) as described by Process Design

Balancing workload by monitoring the capacity, capability, overall well-being and coordinating support if needed

Holding Meetings with all needed role fillers when necessary to coordinate the workload

Defining 3D modelling priorities for client projects in case of overlapping and unfeasible deadlines

Working towards customer expectations as captured in the project description and communicated in the Closer briefing, as well as directly communicated by the client.

Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by Process Design

Communicating externally with the client and internally with the project team (usually including Closer, Visualizer, Creative Director) and being in active and constant exchange.

Receiving and verifying client feedbacks and discuss them with Visualizer and Creative Director

Keeping track with project budget and communicating budget issues with Closer and Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them

Distributing tasks inside the team (when more than one Visualizer is involved)

Checking client data and sending projects to 3D Modeller (Buenos Aires)

Setting up the final folder with all necessary files and archiving projects

Organizing site photos in a timely manner

Teaching the module to all partners on request

Helping and advising with individual technical issues and problems.

Creating and presenting workshops for new techniques and useful skills that are not yet well known

Creating modules and maintaining documentation on Notion

Crafting images according to the crafting images process (CIP) as described by Process Design

Implementing client feedback

Helping other Visualizer in need

Wrapping up projects as defined by Process Design

Capturing and processing learnings after the project is done

Processing good content into the drop zone of the library

Correcting and saving any faulty items you come across in the 3D library

Documenting and presenting workshops on request

Briefing Visualizer and Project Lead

Checking invoices to clients

Preparing client info for project take over by Visualizer and Project Lead

Responding to client requests

Discussing and closing deals with clients

Presenting new technologies to clients

Contracting clients for exclusive cooperation

Keeping the calendar up to date according to Vertec projects

Checking back with Project Coordinator in case of requests in times with high demand

Asking clients about publishability date of the images after closing the deals, and recording these informations in Vertec

Opening basecamp for upcoming projects

Tracking and collecting the reasons if a project is canceled by a client

Asking new clients how they found us and documenting result

Reaching out to customers after they have concluded a project with us to ask for their experience and feedback.

Collecting testimonials and stories from happy customers for use in marketing.

Making sure that customers know their feedback is invaluable to us.
Conveying to customers that we value their business and opinion - and that we will take their suggestions for improvement seriously.

Documenting feedback for the improvement of our products and services.

Resolving customer complaints and processing learnings from them

Reaching out to high-potential leads to personally present our products and services.

Engaging with potential new customers to find out exactly what they want.

Showing potential customers how we could meet or exceed their expectations.

Handing off new customers to Closer for the contract once they have decided to place an order.

Getting in touch with potential customers at social events

Qualifying lead by following up on contacts established during events

Handing off the qualified lead to the Go-Getter