Roles
Board circle
General Company Circle
Crafting Lab
Marketing and Sales
Inspiring architectural visuals
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Accountabilities:
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Creating and updating financial projection for the coming year and informing Board Circle if the resulting revenue differs more than 10% from the planned quarterly revenue
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Maintaining a culture for a working environment that is both healthy for the people and ensures the sustainable development of the company
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Accountabilities:
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Representing the perspective of the shareholder
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Inspiring architectural visuals
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Accountabilities:
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Corresponding with branches
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Accountabilities:
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Designing, implementing, and evolving the Organization’s overall systems, guidelines & related processes for determining compensation.
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Domains:
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Compensation and Bonuses
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Hiring and Firing
Accountabilities:
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Negotiating all personnel contract content (e.g. Function and Expectations, Pensum, Salary)
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Hiring personnel
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Firing personnel
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Defining and updating Terms of Employment
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Tracking over- and minus hours
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Defining and updating Office Regulations on Notion
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Approving time sheets in Vertec
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Accountabilities:
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Defining and upholding values of Nightnurse as written in Etiquette on Notion
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Reminding and motivating the partners to live the etiquette
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Holding periodical check-in meetings for people issues
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Accountabilities:
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Performing periodical checks to identify potential security threats according to SUVA Checklists and taking measures to prevent them if located
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Documenting and planning Emergency Plan ("Notfallplan") according to SUVA guidelines
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Instructing Nightnurses in all ASA relevant issues according to ASA Sicherheitsprotokoll
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Implementing safety and health at workplace according to EKAS Richtlinie 6508
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Teaching health and safety module to new hires
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Domains:
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Role assignments within the Circle
Accountabilities:
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Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit
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Allocating the Circle’s resources across its various Projects and/or Roles
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Establishing priorities and Strategies for the Circle
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Defining metrics for the circle
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Structuring the Governance of the Circle to enact its Purpose and Accountabilities
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Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities
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Accountabilities:
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Providing the necessary amount of office space
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Corresponding with landlord and sharing information internally and with subtenants
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Handing out and taking office keys, tracking key ownerships
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Maintaining and providing office inventory
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Corresponding with subtenants
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Renting out unneeded space to subtenants
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Communicating with external cleaning firms
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Rep Link
from Marketing and SalesPurpose:
Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.
Accountabilities:
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Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle
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Removing constraints within the broader Organization that limit the Sub-Circle
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Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle
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Accountabilities:
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Creating an overview in Notion of the unpacking outcome of new set strategies
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Accountabilities:
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Creating job adds for hiring positions
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Updating Recruiting Pipeline as new applications come in
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Sending out first replys to new applications
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Interviewing new potential talents
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Evaluating applying talents and proposing them to Lead Links of affected circles and Contractor
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Accountabilities:
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Planning personnel strategies with and for all circles
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Planning seating arrangements
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Defining in which month we make use of Kurzarbeit and reduce peoples capacities
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Accountabilities:
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Holding appraisal and mid term talks
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Defining goals with Nurses to further development
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Monitoring development of Nurses
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Monitoring and evaluating Nurses contribution to company success
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Monitoring and evaluating how individual purpose is aligned with company purpose
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High-quality Visuals through Excellent Service
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Accountabilities:
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Collecting and documenting customer feedback from Customer Care and Feedback forms
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Capturing and sharing customer feedback with the partners involved in the project
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Accountabilities:
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Coordinating and assigning clients projects to the best fitting Project Lead, Creative Director and Visualizer, according to the crafting images process (CIP) as described by Process Design
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Balancing workload by monitoring the capacity, capability, overall well-being and coordinating support if needed
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Holding Meetings with all needed role fillers when necessary to coordinate the workload
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Defining 3D modelling priorities for client projects in case of overlapping and unfeasible deadlines
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Accountabilities:
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Working towards customer expectations as captured in the project description and communicated in the Closer briefing, as well as directly communicated by the client.
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Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by Process Design
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Communicating externally with the client and internally with the project team (usually including Closer, Visualizer, Creative Director) and being in active and constant exchange.
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Receiving and verifying client feedbacks and discuss them with Visualizer and Creative Director
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Keeping track with project budget and communicating budget issues with Closer and Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them
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Distributing tasks inside the team (when more than one Visualizer is involved)
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Checking client data and sending projects to 3D Modeller (Buenos Aires)
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Setting up the final folder with all necessary files and archiving projects
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Organizing site photos in a timely manner
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Capturing internal feedback on client collaboration and complaints after a finished project
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Checking invoices to ensure that they match the services delivered
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Accountabilities:
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Teaching the module to all partners on request
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Helping and advising with individual technical issues and problems.
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Creating and presenting workshops for new techniques and useful skills that are not yet well known
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Creating modules and maintaining documentation on Notion
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Accountabilities:
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Crafting images according to processes as described by Process Design
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Helping other Visualizer in need
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Wrapping up projects as defined by Process Design
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Capturing and processing learnings after the project is done
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Processing good content into the drop zone of the library
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Correcting and saving any faulty items you come across in the 3D library
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Documenting and presenting workshops on request
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Capturing internal feedback on self-satisfaction, 3D model and photography after a finished project
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Creating "X-Ray" content on request by The Workshop Dude
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Following the Quality Standard guidelines and requirements, documented on notion, during the crafting image process
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More new and returning business
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Accountabilities:
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Improving the customer experience continuously
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Handling all client requests
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Accompanying clients through deals from a-z (setting prices, sending out and adapting proposals, checking invoices)
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Passing on all information of closed deals to project related roles and platforms
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Collecting client data
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Establishing and maintaining a healthy relationship with our Client Base
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Selling our products
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opening and inviting to BaseCamps
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Accountabilities:
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Getting in touch with potential customers at social events
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Qualifying lead by following up on contacts established during events
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Handing off the qualified lead to Sales Force
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Rep Link
Purpose:
Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.
Accountabilities:
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Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle
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Removing constraints within the broader Organization that limit the Sub-Circle
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Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle
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Accountabilities:
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Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.
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Engaging with potential new customers to find out exactly what they want.
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Showing potential customers how we could meet or exceed their expectations.
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Handing off new customers to Closer for the contract once they have decided to place an order.
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Building relationships from opportunities
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Engaging with contact base by sharing news and information
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Domains:
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All constitutionally-required records of the Circle
Accountabilities:
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Capturing and publishing the outputs of the Circle’s required meetings, and maintaining a compiled view of the Circle’s current Governance, checklist items, and metrics
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Interpreting Governance and the Constitution upon request
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Scheduling the Circle’s required meetings, and notifying all Core Circle Members of scheduled times and locations
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