Purpose:

Visual Aid for good architecture

  • General Company Circle

    Purpose:

    Inspiring architectural visuals

    Accountabilities:

    • Creating and updating financial projection for the coming year and informing Board Circle if the resulting revenue differs more than 10% from the planned quarterly revenue

    • Maintaining a culture for a working environment that is both healthy for the people and ensures the sustainable development of the company

  • Shareholder

    Purpose:

    Legal grounding for Nightnurse Images AG

    Accountabilities:

    • Representing the perspective of the shareholder

Purpose:

Inspiring architectural visuals

  • Branch Link

    for NY

    Purpose:

    Synced branches between New York, Buenos Aires, and Zürich

    Accountabilities:

    • Corresponding with branches

  • Compensation Architect

    Purpose:

    Clear compensation system

    Accountabilities:

    • Designing, implementing, and evolving the Organization’s overall systems, guidelines & related processes for determining compensation.

  • Contractor

    Purpose:

    Fair contracts & salaries fulfilled

    Domains:

    • Compensation and Bonuses

    • Hiring and Firing

    Accountabilities:

    • Negotiating all personnel contract content (e.g. Function and Expectations, Pensum, Salary)

    • Hiring personnel

    • Firing personnel

    • Defining and updating Terms of Employment

    • Tracking over- and minus hours

    • Defining and updating Office Regulations on Notion

    • Approving time sheets in Vertec

  • Culture Keeper

    Purpose:

    Culture for easier work life between people

    Accountabilities:

    • Defining and upholding values of Nightnurse as written in Etiquette on Notion

    • Reminding and motivating the partners to live the etiquette

    • Holding periodical check-in meetings for people issues

  • Health & Safety

    Purpose:

    A healthy and safe working environment for Nightnurses

    Accountabilities:

    • Performing periodical checks to identify potential security threats according to SUVA Checklists and taking measures to prevent them if located

    • Documenting and planning Emergency Plan ("Notfallplan") according to SUVA guidelines

    • Instructing Nightnurses in all ASA relevant issues according to ASA Sicherheitsprotokoll

    • Implementing safety and health at workplace according to EKAS Richtlinie 6508

    • Teaching health and safety module to new hires

  • Lead Link

    Purpose:

    Inspiring architectural visuals

    Domains:

    • Role assignments within the Circle

    Accountabilities:

    • Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

    • Allocating the Circle’s resources across its various Projects and/or Roles

    • Establishing priorities and Strategies for the Circle

    • Defining metrics for the circle

    • Structuring the Governance of the Circle to enact its Purpose and Accountabilities

    • Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

  • Office Spacer

    Purpose:

    Optimal Office Space

    Accountabilities:

    • Providing the necessary amount of office space

    • Corresponding with landlord and sharing information internally and with subtenants

    • Handing out and taking office keys, tracking key ownerships

    • Maintaining and providing office inventory

    • Corresponding with subtenants

    • Renting out unneeded space to subtenants

  • Talent Scout

    Purpose:

    All the best talents on board

    Accountabilities:

    • Creating job adds for hiring positions

    • Updating Recruiting Pipeline as new applications come in

    • Sending out first replys to new applications

    • Interviewing new potential talents

    • Evaluating applying talents and proposing them to Lead Links of affected circles and Contractor

  • Team Architect

    Purpose:

    Personnel strategy planning one step ahead

    Accountabilities:

    • Planning personnel strategies with and for all circles

    • Planning seating arrangements

    • Defining in which month we make use of Kurzarbeit and reduce peoples capacities

Purpose:

High-quality Visuals through Excellent Service

  • Creative Director

    Purpose:

    Ensures that quality standards of the product are maintained and continually improved without compromising on client demands

    Accountabilities:

    • Checking product quality with Visualizer according to the crafting images process (CIP) as described by Process Design

    • Showing 'to boldly go where no man has gone before'-pathways to Visualizer

    • Working together with the visualizer and the closer on the project assigned to them by the project coordinator, providing professional advice and help

    • Participating kick-off meeting at the beginning of the project or at a point agreed by the involved parties

    • Intervening in the creative production process if the visualizer is under performing, the product is not meeting quality standards and/or at other disturbances

    • Providing quality control and approval on key points in the project on request

    • Spotting disturbance patterns in the production process and addressing them in the monthly assembly

    • Holding monthly meetings with available creative directors to discuss the state of the creative production in the company.

    • Defining criteria that future role fillers should meet

    • Processing client feedbacks and initiating improvements based on them

  • Project Coordinator

    for Deputy

    Purpose:

    Ideal Project Assignments

    Accountabilities:

    • Coordinating and assigning clients projects to the best fitting Project Lead, Creative Director and Visualizer, according to the crafting images process (CIP) as described by Process Design

    • Balancing workload by monitoring the capacity, capability, overall well-being and coordinating support if needed

    • Holding Meetings with all needed role fillers when necessary to coordinate the workload

    • Defining 3D modelling priorities for client projects in case of overlapping and unfeasible deadlines

  • Project Lead

    for Backup

    Purpose:

    Project Lead and Communication that leads to a happy customer

    Accountabilities:

    • Working towards customer expectations as captured in the project description and communicated in the Closer briefing, as well as directly communicated by the client.

    • Leading commissioned projects by nightnurse standards according to the crafting images process (CIP) as described by Process Design

    • Communicating externally with the client and internally with the project team (usually including Closer, Visualizer, Creative Director) and being in active and constant exchange.

    • Receiving and verifying client feedbacks and discuss them with Visualizer and Creative Director

    • Keeping track with project budget and communicating budget issues with Closer and Visualizer, informing the client if out-of-scope requests lead to additional costs before doing them

    • Distributing tasks inside the team (when more than one Visualizer is involved)

    • Checking client data and sending projects to 3D Modeller (Buenos Aires)

    • Setting up the final folder with all necessary files and archiving projects

    • Organizing site photos in a timely manner

    • Capturing internal feedback on client collaboration and complaints after a finished project

    • Checking invoices to ensure that they match the services delivered

  • Tutor

    for Client Communication, Competition vs. Marketing Images

    Purpose:

    Skillful players

    Accountabilities:

    • Teaching the module to all partners on request

    • Helping and advising with individual technical issues and problems.

    • Creating and presenting workshops for new techniques and useful skills that are not yet well known

    • Creating modules and maintaining documentation on Notion

  • Visualizer

    for Backup

    Purpose:

    Kick-ass images!

    Accountabilities:

    • Crafting images according to processes as described by Process Design

    • Helping other Visualizer in need

    • Wrapping up projects as defined by Process Design

    • Capturing and processing learnings after the project is done

    • Processing good content into the drop zone of the library

    • Correcting and saving any faulty items you come across in the 3D library

    • Documenting and presenting workshops on request

    • Capturing internal feedback on self-satisfaction, 3D model and photography after a finished project

Purpose:

More new and returning business

  • Closer

    Purpose:

    Perfectly tailormade proposal and great deals

    Accountabilities:

    • Briefing Visualizer and Project Lead

    • Checking invoices to clients

    • Preparing client info for project take over by Visualizer and Project Lead

    • Responding to client requests

    • Discussing and closing deals with clients

    • Presenting new technologies to clients

    • Contracting clients for exclusive cooperation

    • Keeping the calendar up to date according to Vertec projects

    • Checking back with Project Coordinator in case of requests in times with high demand

    • Asking clients about publishability date of the images after closing the deals, and recording these informations in Vertec

    • Opening basecamp for upcoming projects

    • Tracking and collecting the reasons if a project is canceled by a client

    • Asking new clients how they found us and documenting result

    • Crafting and defining pricing of proposals

    • Adapting proposal during the project when needed

  • Customer Care

    Purpose:

    Turning Customers into Returning Customers and keeping them as Loyal Customers

    Accountabilities:

    • Reaching out to customers after they have concluded a project with us to ask for their experience and feedback.

    • Collecting testimonials and stories from happy customers for use in marketing.

    • Making sure that customers know their feedback is invaluable to us.
      Conveying to customers that we value their business and opinion - and that we will take their suggestions for improvement seriously.

    • Documenting feedback for the improvement of our products and services.

    • Resolving customer complaints and processing learnings from them

  • Networker

    Purpose:

    Social Events leveraged for Customer Acquisition

    Accountabilities:

    • Getting in touch with potential customers at social events

    • Qualifying lead by following up on contacts established during events

    • Handing off the qualified lead to the Go-Getter

  • Sales Force

    Purpose:

    All potential clients and leads turned into customers

    Accountabilities:

    • Creating a first direct contact with potential clients and reaching out to high-potential leads to personally present our products and services.

    • Engaging with potential new customers to find out exactly what they want.

    • Showing potential customers how we could meet or exceed their expectations.

    • Handing off new customers to Closer for the contract once they have decided to place an order.