Legal and Financial
Operations
- Account Manager
- Athena Spokesperson
- Business Development Strategy
- Circle Lead
- Circle Rep from Legal and Financial Circle
- Creative Quality Assurance and Branding Expert (Creative QA)
- Financial Operator
- Portfolio Outcome Steward
- Project Manager
- Project Team Member
- Proposal Coordinator
- Proposal Library Systems Administrator
- Proposal Writer
- Service Steward
- Strategic Planner & Aligner
People Circle
Purpose:
To cultivate the capacity for transformational change in self, systems and society
-
Domains:
- Sets Margins for Invoicing/Budget Spreadsheets
Accountabilities:
- There are no accountabilities defined for this role.
-
Domains:
- Operating Agreement
Accountabilities:
- Interpreting terms, conditions and requirements of Company’s Operating Agreement as needed
- Integrating tensions of Anchor Circle members and updating Company’s Operating Agreement as needed
-
Operations
Purpose:
Delivers attuned, quality services with a diverse community in alignment with our value proposition so that our clients can build the capacity for measurable impact; and build systems of support and intentional relationships so that when clients need us, they trust us to do the work.Domains:
- Property and ordinary operations
Accountabilities:
- There are no accountabilities defined for this role.
-
Strategic Planner & Aligner
from Operations CirclePurpose:
Keep the organization focused on what mattersAccountabilities:
- There are no accountabilities defined for this role.
Purpose:
Caring for the financial health and reducing legal risk so that The Athena Group Partners can focus on impactful work
-
Accountabilities:
- Calculating and paying appropriate state and federal income taxes
- Processing K1s
- Advising company on compliance with Internal Revenue Service and State Dept of Revenues rules and regulations
-
Circle Rep
Purpose:
Tensions relevant to process in a broader Circle channeled out and resolved.Accountabilities:
- Seeking to understand Tensions conveyed by Role Leads within the Circle
- Discerning Tensions appropriate to process within a broader Circle that holds the Circle
- Processing Tensions within a broader Circle to remove constraints on the Circle
-
Domains:
- Financial processes and policies
- Company contracts
Accountabilities:
- Overseeing contracting of bookkeeping, and accounting and tax services
- Securing and managing approved debt within debt limits, and reporting out on debt status
- Managing timely payments of vendors, members and employees
- Signing checks or designating who can sign
- Overseeing financial performance weekly, and making financial decisions on the daily
- Improving financial management processes
- Establishing chart of accounts in coordination with @Bookkeeping
- Making lease decisions and negotiating leases
- Collaborating with @Enterprise Membership to make sure that determinations about who has access to what platforms and systems, and at what levels, is in alignment with the financial needs of the organization
- Preparing and distributing a mid-year and annual investors report to all Investors
-
Accountabilities:
- Maintaining legal corporate status
- Answering legal questions
- Providing legal representation
- Reviewing contracts when needed
- Maintaining legal documentation
-
Accountabilities:
- Signing company documents, except for those documents with explicit signing domain.
-
Domains:
- All governance records of the Circle
Accountabilities:
- Scheduling regular Tactical Meetings for the Circle
- Capturing and publishing Tactical Meeting outputs
- Scheduling Governance Meetings for the Circle
- Capturing and publishing the outputs of the Circle’s Governance Process
- Interpreting the Constitution and anything under its authority upon request
Purpose:
Delivers attuned, quality services with a diverse community in alignment with our value proposition so that our clients can build the capacity for measurable impact; and build systems of support and intentional relationships so that when clients need us, they trust us to do the work.
-
Account Manager
for Transit agencies, DES, SPSCC, TESC, UW, Commerce, WaTech, Dept of Health, OFM, DCYFPurpose:
Professionally representing The Athena Group at all times and strengthening client relationshipsDomains:
- Active project contracts (contract amendments, terminating contracts/firing clients)
Accountabilities:
- Being curious and interested in learning about the client's industry and cultures
- Identifying other needs the client may have and reaching out to share Athena services or products that may be helpful
- Checking in with the account contact at regular intervals, in person if appropriate and budgeted
- Mitigating and removing project risks and project issues as requested by @Project Manager
- Identifying leads for @Customer Relationship Management Software Expert to post in Pipedrive
- Conducting mid-project check-ins on projects and providing guidance and feedback to @Project Manager and @Project Team Member for projects with a timeline longer than 3 months and a budget of more than $100,000. The mid-project check-in can be completed for other projects as needed.
- Attending all project close-out "lessons learned" meetings within the account, and integrating changes into future trainings, standard work, or company improvements
- Building business opportunities
-
Accountabilities:
- Heralding Athena to and within relevant broader contexts, including press channels, media organizations, purpose-aligned movements, partner organizations and associations, and potential key strategic clients
- Defining and publishing criteria for acceptable speaking engagements to support interested parties making a decision independent of seeking permission.
- Shepherding relationships resulting from Athena Spokesperson's activity through an appropriate connection point into other Athena roles
- Sharing key evolutions in Athena's Spokesperson's storytelling and meaning making around the Athena brand and practice with key stakeholders
- Removing incongruencies between the brand's authentic identity and what's conveyed in actions or expressions by Partners, Subcontractors, and Vendors.
- Delivering Athena presentations scheduled by roles in Marketing
- Vetting, without being confined by consensus, on important statements about The Athena Group
-
Business Development Strategy
Purpose:
Ensure Athena's long-term vitality by guiding sustainable business growth, knowing when to scale, maintaining alignment with market trends and centering Athena's purpose as it evolves.Accountabilities:
- Recommending business development and marketing budget to @Financial Operator
- Determining which conferences and symposiums Athena should speak at, participate in, or organizations to sponsor
- Selecting strategic company sponsorships, contributions or subscriptions and presenting the return on investment to the partnership
- Developing a coordinated business development strategic plan with @Portfolio Outcome Steward and @Service Steward
- Engaging with clients and partners to understand shifts in the ecosystem
- Supporting @Portfolio Outcome Steward, @Service Steward, and @Account Manager to achieve their vision for business strategy
- Supporting client-facing partners with their business development needs
- Developing and updating Athena's unique value propositions
- Aligning business development strategies with both established and current market trends
- Leveraging insights into long-standing industry practices while remaining adaptive to emerging opportunities and shifts in market dynamics
-
Circle Lead
Purpose:
Delivers attuned, quality services with a diverse community in alignment with our value proposition so that our clients can build the capacity for measurable impact; and build systems of support and intentional relationships so that when clients need us, they trust us to do the work.Domains:
- Role assignments and role focus. Article 1 (§1.4.1)
Accountabilities:
- Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit.
- Allocating the Circle’s resources across its various Projects and/or Roles.
- Establishing priorities and Strategies for the Circle.
- Defining metrics for the circle.
- Removing constraints within this Circle as it effects the Super-Circle enacting its Purpose and Accountabilities.
- Energizing all accountabilities of the circle unless they are covered by other roles or processes within the circle. Article 1 (§1.4)
- Acting as the role lead of any unfilled roles within the circle. Article 1 (§1.4.2)
-
Circle Rep
Purpose:
Tensions relevant to process in a broader Circle channeled out and resolved.Accountabilities:
- Seeking to understand Tensions conveyed by Role Leads within the Circle
- Discerning Tensions appropriate to process within a broader Circle that holds the Circle
- Processing Tensions within a broader Circle to remove constraints on the Circle
-
Creative Quality Assurance and Branding Expert (Creative QA)
Purpose:
Ensure that written, visual, and design deliverables maintain a high level of quality, consistency, accessibility, and are in alignment with Athena's branding guidelines.Domains:
- Athena Group branding & style guidelines
Accountabilities:
- Completing final review of project deliverables as requested by @Project Manager or @Project Team Member to ensure a high level of quality, consistency, accessibility, and alignment with Athena's branding guidelines.
- Conducting regular quality checks of project deliverables and reporting out on opportunities for improvement.
- Defining and evolving Athena's brand identity and branding guidelines.
- Creating high-quality templates for project teams who deliver written reports, meeting agendas, PowerPoint presentations, or other products as requested.
- Training project teams on branding guideline updates and quality expectations for project deliverables.
- Developing, implementing, and maintaining procedures and guidelines for deliverable review.
- Creating and evolving the graphic portion of Athena key products, services and deliverables.
- Designing flyers, brochures, and other materials as requested by @Business Development Strategy or @Portfolio Outcome Steward
-
Accountabilities:
- There are no accountabilities defined for this role.
-
Portfolio Outcome Steward
for Organizational HealthPurpose:
Global direction within and between portfolio of services and products that generate purpose aligned businessDomains:
- Project opportunity qualification
- Portfolio alignment
- Service Steward assignments
Accountabilities:
- Convening relevant Partners, Subcontractors, and Strategic Partners to build relationships, share knowledge, standardize work where necessary, and build business in and across Athena's services and products
- Submitting budget proposals to @Financial Operator for training, subscriptions, conferences, and technology
- Keeping up on industry trends within and across the Portfolios
- Developing portfolio outcomes, determining the services and products within the portfolio and identifying the talent needed for those products and services
- Participating in the creation of business development and marketing goals, strategies and objectives in coordination with @Business Development Strategy and @Service Steward
- Making decisions for which services and products to market based on return on investment, purpose alignment, and strategic direction in collaboration with @Business Development Strategy and @Service Steward
- Assigning a @Service Steward for each service or product within the portfolio
- Establishing, tracking and reporting on portfolio outcome metrics
- Selecting strategic company sponsorships, contributions or subscriptions and presenting the return on investment to the partnership
- Reviewing all project close-out "lessons learned" meeting notes for possible strategic redirection or positive recognition
- Engaging with clients and partners to understand shifts in the ecosystem
- Collaborating with @Strategic Planner & Aligner and Circle Leads on determining the design team for partner retreats
- Making decisions on which subcontractors should have an Athena Microsoft 365 subscription and at what level. Communicating those decisions to @Project Manager and @Technology Operations.
- Reviewing Spend Down Indicator data, and engaging @Project Manager when necessary
- Serving as @Account Manager on a project, where there is no previously assigned @Account Manager
- Supporting @Procurement Expert with understanding qualifying criteria
- Reviewing newly identified opportunities to determine whether they meet qualification criteria and assign to @Service Steward as outline in the proposal development process
- Using proposal win/loss data and delivery learning to refine qualification criteria, service strategy, and portfolio focus over time
- Facilitating weekly Pipedrive calls
- Following Proposal Process
-
Project Manager
for 3+ people projectsPurpose:
Professionally representing The Athena Group at all times with excellent project team development and deliveryDomains:
- Project Contract (including Scope, Schedule, Budget)
Accountabilities:
- Working with Proposal Writer and @Project Team Member to complete new content for proposals, including scope, schedule, and budget
- Estimating project hours for proposals in coordination with @Project Team Member
- Being the point of contact for the client and managing client expectations if there is not an @Account Manager
- Following and using Athena's project management, invoicing and contracting standards, protocols, and standard work set by @Project Office to manage projects in all phases including Project Initiation, Planning, Execution (Communications, Change, Risk), Monitoring (Quality), and Close Out
- Right-sizing the level of project management to the size of the project
- Managing a change log, documenting client decisions, and creating change orders that impact change to scope, schedule, or budget
- Assigning @Project Team Member and adding and removing project team members and communicating the change with client, team, and Project Administration
- Making sure project risks are mitigated and project issues resolved, and if not, escalating the risk/issue to the Client Sponsor.
- Meeting with clients after every proposal submission to debrief when Athena is not awarded a contract, and communicating the why to Business Development Strategy
- Filling the role of @Project Administration unless a role filler is assigned
- Ensuring each @Project Team Member is in compliance with Client contractual requirements and restrictions (e.g. lobbying restrictions, invoicing requirements, record retention, etc.)
- Sharing contract amendments and revisions with @Project Team Member while they are in process, and requesting feedback from @Project Team Member before signature.
- Ensuring the closeout process is completed for all clients with a timeline longer than 3 months and a budget of more than $100,000. The closeout process can be completed for other projects as well at the project manager's discretion.
- Sharing Athena's Harm Accountability guide with each new team and reaching out to @Relational Space Coaching for support when needed
- Evaluating if subcontractors need an Athena Microsoft 365 subscription and making proposals to @Portfolio Outcome Steward when they do. Proposals should include duration, purpose, and level of subscription (Basic or Standard).
- Ensuring there is a structured and supportive meeting held when there is a change in Project Management, providing the new @Project Manager with background, resources, and other appropriate supports to make certain that the new @Project Manager is setup for success.
- Coordinating hourly rate changes with @Enterprise Membership and @Invoicing and Revenue Recovery, if a project has already started.
- Tracking project team members hours, forecasting hours needed to complete the scope of work, and updating monthly revenue estimates
- Establishing and maintaining revenue projections for active projects
- Developing proposal/project budgets using current policies and tools set by @Financial Operator
- Following the Proposal Process
- Selecting rates for non-Partner project team members based on current rate ranges in the Rate Sheet and project budget considerations. Working with @Enterprise Membership when a non-Partner project team member does not have an hourly rate.
-
Project Team Member
Purpose:
Professionally representing The Athena Group at all times by honoring commitments to the project team and producing quality client deliverables.Accountabilities:
- Completing quality work within scope, schedule and budget as outlined in Work Order or Invoicing Template
- Entering actual and estimated hours into monthly invoice on time and accurately
- Participating in client interviews
- Complying with Client contractual requirements and restrictions (e.g. lobbying restrictions, invoicing requirements, record retention, etc.)
- Participating actively in project closeout activities, including coordinating with @Proposal Coordinator to update resumes and bios with the new project information
-
Accountabilities:
- Crafting and adding bios, resumes, references and project experience for all Partners, subcontractors and business associates to the Proposal Library using appropriate templates within 1 week of onboarding; and sharing bio with role that updates website
- Updating Proposal Library with frequently used business information (certifications, tax numbers, etc), Project Manager signatures, information for bios, resumes, references, and project experience for all Partners, subcontractors, and business associates
- Updating Proposal Library with references, project experience, photos, testimonials after all project close-outs
- Following the proposal process
-
Proposal Library Systems Administrator
Purpose:
Provide structural integrity and guidance for use of the proposalDomains:
- Proposal Library
- Proposal Development Process
Accountabilities:
- Making sure design is consistent with branding guidelines
- Training and supporting @Proposal Writer and @ProposalCoordinator on how to use the proposal library to its fullest capacity
- Troubleshooting issues with the proposal library vendor's support team
- Researching the appropriate proposal library platform and proposing budget to @Enterprise Solution Architect
- Determining who has access to the proposal development platform
- Following the Proposal Process
- Setting up the file structure for the proposal library and updating the proposal process in collaboration with users
- Identifying roles that have an accountability for firm specific content and applying a reminder protocol for those roles to review and update the content
- Collaborating with users to determine best proposal platform
-
Proposal Writer
for Organizational Planning, Development, Design, Improvement and Assessments, Change/Project Management, RetreatsPurpose:
To create and persuade proposals that consistently impress clientsAccountabilities:
- Reviewing RFP requirements and developing summary RFP notes with relevant requirements
- Facilitating the proposal development call with project leadership team (and other team members if requested) to assign and set deadlines for completing the proposal.
- Submitting team questions to client, and/or Letters of Interest if requested
- Attending proposal pre-bid conference when @Project Manager is not available.
- Composing proposal content with web content accessibility guidelines in mind.
- Adding and maintaining standard project approach language to the Proposal Library
- Following the Proposal Process
-
Service Steward
for See Roles Assigned To Services in NotesPurpose:
Ensure consistent, high-quality delivery of services by operationalizing strategic decisions into standard work, trained teams, and delivery readiness.Domains:
- Service delivery practices
- Standard work for the service
- Service team
Accountabilities:
- Defining and developing standard expectations for the delivery of a service or product within a portfolio
- Coaching and training relevant Partners and Subcontractors on the delivery of a service or product within a portfolio
- Developing and evolving services and products within the portfolio, and providing content to Proposal Writer and @Business Development Strategy
- Identifying and recruiting delivery talent in coordination with @Portfolio Steward and @Enterprise Membership, based on service delivery needs
- Conducting mid-project check-ins on projects without an @Account Manager and providing guidance and feedback to @Project Manager and @Project Team Member for projects with a timeline longer than 3 months and a budget of more than $100,000. The mid-project check-in can be completed for other projects as needed.
- Attending all project close-out "lessons learned" meetings for projects without an @Account Manager, and integrating changes into future trainings, standard work, or company improvements
- Making go/no go decision on qualified opportunities, as outlined in the proposal development process
- Ensuring project teams are developed in accordance with the proposal development process
- Working with @Portfolio Steward to identify opportunities to develop internal capacity to deliver service(s)
- Ensuring that RFP and RFQ Go-No Go decisions are made no later than 10 business days before the submission due date.
- Working with @Portfolio Outcome Steward to identify opportunities to develop internal capacity to deliver service (s)
- Following the Proposal Process
-
Accountabilities:
- Facilitating meetings with appropriate business partners to identify the company north star and our short and long term strategy of how we get there
- Aligning company purpose (why), mission (what) and values (how) with all that we do
- Identifying measures for strategies and lines of business, and evaluating their return on investment
- Compiling and sharing relevant industry trends that may inform strategy
- Integrating marketing, equity, organizational, and financial strategy in the overall plan
- Documenting process and outcomes
- Reporting relevant metrics
- Coordinating the design of partner retreats in collaboration with @Portfolio Outcome Steward and Circle Leads, along with @Earnings Advisor
Purpose:
Become a model workplace of the future so that the people doing the work are making an impact, having fun, and living into their zone of genius.
-
Accountabilities:
- Practicing the tenets of the Association Agreement.