Alexia Bowers-Snyder
Design and Engineering
General Operations
Product Support
Our Essence is: GlassFrog is the morning sun, breaking dawn with radiant clarity.
Our Blessing is to provide the spark of insight that ignites the fire of evolution.
Our Mission is to transform every organization into a sanctuary of clarity, passion, and purpose.
Our Message is: Organizational life can be so much better. Lack of clarity is the root of organizational pain, and you can’t optimize what isn’t clear to start with. Creating organizational clarity enables change, and change enables evolution; and once you’ve unleashed evolution in your company, progress isn't just possible, it's unstoppable.
Note: GlassFrog uses the purpose discovery framework and four aspects of purpose from Tim Kelley's book "True Purpose".
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Partnership Steward (for Board)
Purpose:
The circle has the requisite partners and partner relationships for its needs and contextAccountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- Monitoring the @General_Company_Circle's overall stewardship and steering of the organization towards deeper expressions of its purpose
- Identifying and proposing updates to the purpose of the organization when appropriate
- Championing the Organization's purpose and key brands in broader networks, and making purpose-aligned connections when useful and appropriate
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Accountabilities:
- Coordinating the implementation of bets
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Domains:
- Features in beta
Accountabilities:
- Coordinating development activity of beta features
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Circle Rep
Purpose:
Tensions relevant to process in a broader Circle channeled out and resolved.Accountabilities:
- Seeking to understand Tensions conveyed by Role Leads within the Circle
- Discerning Tensions appropriate to process within a broader Circle that holds the Circle
- Processing Tensions within a broader Circle to remove constraints on the Circle
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Accountabilities:
- Supporting @Developer with web app deploys and rollbacks as needed
- Running rake tasks on production at the request of @Developer
- Notifying @Ribbiting Communications when functionality is about to ship and when it has been shipped
- Defining, implementing and publishing deployment processes for hosted environments
- Triaging infrastructure issues in the development pipeline on request
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Developer
Purpose:
Satisfy the customer through early and continuous delivery of truly valuable softwareAccountabilities:
- Monitoring and triaging issues reported in #bugs-og that are urgent or likely resulted from work you as an individual developer introduced
- Reviewing open pull requests at the request of other @Developer role-fillers
- Advising @L2 Support on technical fixes for customer issues
- Notifying @Ribbiting Communications when functionality has been deployed
- Testing new functionality before deploying it to production
- Prioritizing critical bugs above other new stories, then fast-tracking fixes and shepherding them to resolution once pulled
- Participating in team processes defined by @Agilator
- Following architectural guidelines published by @Architect
- Deploying functionality that they have merged into master to production, or coordinating the deployment and the running of necessary scripts for said functionality within 2 business days of merging it in
- Attempting to reproduce bugs at the request of @QA
- Implementing GlassFrog user stories, bug fixes, and chores to improve the product and GlassFrog operations
- Adding infra stories to get rid of dead code as observed
- Sharing development challenges with other @Developer role fillers as challenges arise in their development work
- Delivering bugs and stories in a testable state before triggering @QA to test them
- Providing projections on availability to pull critical bugs on request
- Coordinating with @Beta Feature Owner when working on bugs or features that are currently in beta
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Technical Advisor
Purpose:
Business and product roles have developer insight when planning product strategyAccountabilities:
- Advising on ways to get more value out of upcoming features on request
- Estimating required development effort for potential features upon request of @Product Vision or @Business Manager
Our Essence is: GlassFrog is the morning sun, breaking dawn with radiant clarity.
Our Blessing is to provide the spark of insight that ignites the fire of evolution.
Our Mission is to transform every organization into a sanctuary of clarity, passion, and purpose.
Our Message is: Organizational life can be so much better. Lack of clarity is the root of organizational pain, and you can’t optimize what isn’t clear to start with. Creating organizational clarity enables change, and change enables evolution; and once you’ve unleashed evolution in your company, progress isn't just possible, it's unstoppable.
Note: GlassFrog uses the purpose discovery framework and four aspects of purpose from Tim Kelley's book "True Purpose".
-
Circle Rep
from Design and Eng.Purpose:
Tensions relevant to process in a broader Circle channeled out and resolved.Accountabilities:
- Seeking to understand Tensions conveyed by Role Leads within the Circle
- Discerning Tensions appropriate to process within a broader Circle that holds the Circle
- Processing Tensions within a broader Circle to remove constraints on the Circle
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Partnership Steward
Purpose:
The circle has the requisite partners and partner relationships for its needs and contextAccountabilities:
- There are no accountabilities defined for this role.
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Accountabilities:
- Updating feature flags settings upon request of @Customer Support
- Evaluating the severity of tickets escalated to L2 and assisting @Customer Support in shepherding potentially critical bugs to a timely resolution
- Triaging user-reported issues after @Customer Support has attempted to find a reproduction
- Handling complex imports at the request of @Customer Support during customer onboarding
- Arranging successive role filler(s) to avoid coverage gaps.