Design and Engineering
General Operations
Product Support
Our Essence is: GlassFrog is the morning sun, breaking dawn with radiant clarity.
Our Blessing is to provide the spark of insight that ignites the fire of evolution.
Our Mission is to transform every organization into a sanctuary of clarity, passion, and purpose.
Our Message is: Organizational life can be so much better. Lack of clarity is the root of organizational pain, and you can’t optimize what isn’t clear to start with. Creating organizational clarity enables change, and change enables evolution; and once you’ve unleashed evolution in your company, progress isn't just possible, it's unstoppable.
Note: GlassFrog uses the purpose discovery framework and four aspects of purpose from Tim Kelley's book "True Purpose".
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Circle Rep
Purpose:
Tensions relevant to process in a broader Circle channeled out and resolved.Accountabilities:
- Seeking to understand Tensions conveyed by Role Leads within the Circle
- Discerning Tensions appropriate to process within a broader Circle that holds the Circle
- Processing Tensions within a broader Circle to remove constraints on the Circle
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Partnership Steward (for Board)
Purpose:
The circle has the requisite partners and partner relationships for its needs and contextAccountabilities:
- There are no accountabilities defined for this role.
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Bet Director
Purpose:
Smooth completion of ship-able betsAccountabilities:
- Coordinating the implementation of bets
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Circle Lead
Purpose:
Build the software the world needs to unleash evolution and empower purpose in organizationsAccountabilities:
- There are no accountabilities defined for this role.
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Coaching Content Engineer
Purpose:
GlassFrog provides users with quality coaching and adviceAccountabilities:
- Reviewing and improving the sources of information delivered in the application
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Facilitator
Purpose:
Circle governance and operational practices aligned with the Constitution.Accountabilities:
- Facilitating the Circle’s regular Tactical Meetings
- Facilitating the Circle’s Governance Process
- Triggering new elections for the Circle’s elected Roles after each election term expires
- Auditing a Sub-Circle’s meetings and records on request and declaring a Process Breakdown if one is discovered
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Pitch Owner
Purpose:
Customer-valuable features added to GlassFrogAccountabilities:
- Developing ShapeUp pitch documents with rough wireframes and presenting them during the betting process
- Tracking pitch progress during the build cycle and scoping feature to match the commit
- Accepting pitch user stories in Pivotal Tracker
- Providing user stories with mockups or UX direction for the specs in the pitch document for @Developer to work on.
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Product Vision
Purpose:
To pursue a product design and delivery strategy that integrates user and stakeholder needsAccountabilities:
- Soliciting feedback on GlassFrog needs from @Business Manager and @Customer Support
- Providing feedback on features, design concepts, epic story breakdowns, and release targets
- Defining target platforms intended to be supported by GlassFrog
- Defining high-level value propositions for GlassFrog
- Providing visibility into a roadmap of upcoming epics or initiatives to GlassFrog roles
- Reviewing ShapeUp pitches and deciding which bets move to the build phase
Our Essence is: GlassFrog is the morning sun, breaking dawn with radiant clarity.
Our Blessing is to provide the spark of insight that ignites the fire of evolution.
Our Mission is to transform every organization into a sanctuary of clarity, passion, and purpose.
Our Message is: Organizational life can be so much better. Lack of clarity is the root of organizational pain, and you can’t optimize what isn’t clear to start with. Creating organizational clarity enables change, and change enables evolution; and once you’ve unleashed evolution in your company, progress isn't just possible, it's unstoppable.
Note: GlassFrog uses the purpose discovery framework and four aspects of purpose from Tim Kelley's book "True Purpose".
-
Circle Rep
Purpose:
Tensions relevant to process in a broader Circle channeled out and resolved.Accountabilities:
- Seeking to understand Tensions conveyed by Role Leads within the Circle
- Discerning Tensions appropriate to process within a broader Circle that holds the Circle
- Processing Tensions within a broader Circle to remove constraints on the Circle
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Design and Engineering
Purpose:
Build the software the world needs to unleash evolution and empower purpose in organizationsDomains:
- All GlassFrog-related code & technical infrastructure
- GlassFrog's feature & bug tracking systems & data
Accountabilities:
- Defining high-level value propositions for GlassFrog, and developing, maintaining, and hosting GlassFrog to deliver on them
- Triaging usage-limiting issues in GlassFrog and fielding tactical database updates as-needed
- Conducting in-depth fit-for-role interviews with well-qualified technical candidates
- Communicating new products and features with @Ribbiting Communications
- Maintaining product security and privacy in accordance with best practices, and responding to privacy/security requests from @Product Support
- Granting @L2 Support super admin access in GF
- Publishing and maintaining a high-level, customer-visible product roadmap
- Measuring and publishing data on GlassFrog usage and subscription, including metrics on feature adoption
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Facilitator
Purpose:
Circle governance and operational practices aligned with the Constitution.Accountabilities:
- Facilitating the Circle’s regular Tactical Meetings
- Facilitating the Circle’s Governance Process
- Triggering new elections for the Circle’s elected Roles after each election term expires
- Auditing a Sub-Circle’s meetings and records on request and declaring a Process Breakdown if one is discovered
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Partner Prospector
Purpose:
The right partners joining us, at the right time, in the right relationship, setup to succeedAccountabilities:
- Screening inbound partner applications and candidate referrals, and proactively sourcing additional candidates as-needed
- Planning and structuring in-person visits for appropriate partner candidates; publishing intended activities prior to such visits; and booking time with relevant partners, including at least one @Partnership Steward to further discuss the organization's purpose and partnership structure
- Shepherding candidates through the courtship process, and orienting them to the organization's key agreements, processes, and systems
- Assessing and proposing a compensation level and other key terms for a partnership grant offer when appropriate, and extending approved offers to candidates
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Partnership Steward
Purpose:
The circle has the requisite partners and partner relationships for its needs and contextAccountabilities:
- There are no accountabilities defined for this role.
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Client Coach
Purpose:
GlassFrog onboarding delivered by Holacracy coachesAccountabilities:
- Delivering practice-focused GlassFrog onboarding webinars at the request of @Business Manager
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Coach Q&A Coach
Purpose:
To provide expert Holacracy coaching to Premium GlassFrog customers during the Coach Q&A sessionsAccountabilities:
- Hosting Coach Q&A sessions as coordinated by @Coach Q&A Coordinator
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Facilitator
Purpose:
Circle governance and operational practices aligned with the Constitution.Accountabilities:
- Facilitating the Circle’s regular Tactical Meetings
- Facilitating the Circle’s Governance Process
- Triggering new elections for the Circle’s elected Roles after each election term expires
- Auditing a Sub-Circle’s meetings and records on request and declaring a Process Breakdown if one is discovered