Purpose: beautiful work
  • Business Development

    for dwarfs and giants


    Bold exploration of opportunities, creating possibility


    • exploring how the organisation could develop to be more useful in the world, channeling tensions that arise to relevant meetings or roles

    • identifying and communicating with potential collaboration partners

  • Event Business


    beautiful work, delivered in the form of events


    • producing and scheduling events that express and transmit the company purpose

  • Front Desk


    friendly, helpful, reliable response to incoming messages



    • responding to emails coming in at info@structureprocess.com or forwarding them to appropriate roles

    • responding to new newsletter signups by inquiring about needs or offering assistance

    • responding to inquiries from people interested in joining the team (applicants) with screening questions

  • Information Technology (IT)

    for transitioning in


    Information technology that suits the purpose, is useful, beautiful and safe. Users supported in using said technology.


    • Access of outside services to company software systems (e.g. Wordpress, Slack, Trello)

    • Admin / Owner Account in Mailchimp

    • Dropbox owner account

    • Glassfrog Administrator Account

    • Slack Primary Owner and Administrator Accounts for Structure & Process

    • structureprocess.com Wordpress Admin account

    • Technical backend of structureprocess.com including domain settings, web and e-mail server

    • Trello Administrator Access for Structure & Process


    • defining file formats to be used for shared documents

    • maintaining a list of software requirements for partners

    • setting up partners with accounts on company tools as needed, e.g. when onboarding

    • removing partners from accounts on company tools as needed, e.g. when offboarding

    • researching software tools

    • updating and maintaining company software tools including Wordpress, monitoring external information sources and interfacing with suppliers and collaborators as needed

    • training partners in the use of software, when requested by the partner or Onboarding

    • supporting partners in the use of software tools

    • performing backups of company software systems and data

    • forwarding Glassfrog tensions to HolacracyOne

    • performing regular backups of consulting documentation and materials, such as the consulting Trello-Board and -Dropbox

  • Registrations


    contact point for participants and clarity for organisers


    • tracking registrations incl. arrival and departure times

    • communicating with partner meeting guests about timing, logistics and other practical matters of the meeting

    • providing a list of email address of event participants

  • Research & Intelligence


    Well-informed consulting work, product development and sales efforts.


    • supporting Consulting Business , Consulting Project Lead and other roles with research

    • staying up-to-date with current consulting client news, informing Consulting Project Lead proactively about important client developments

    • monitoring colleague & competitor newsletters and websites for inspiration and cooperation opportunities, forwarding information proactively to relevant roles (e.g. Business Development , Solution Development )

    • On new incoming Lead: researching key people and adding personal information / links to online profiles to Lead Trello Cards

  • Venue


    A workspace that suits the purpose, inspires people and makes creation happen effortlessly


    • researching, choosing and booking appropriate venues for meetings

    • drafting appropriate policies regarding meeting venues & informing partners about them

    • documenting venues and workspaces / workplaces for future use in Trello

    • forwarding hotel/accomodation information to Registrations