Purpose: Attract interest with a compelling and authentic brand narrative; connect our target audience with Holacracy products and services that are relevant and useful to them
  • Live Streamer

    for sessions specified in role note

    Purpose:

    Engaging and popular live stream sessions

    Accountabilities:

    • Running live stream sessions on request of Outreach roles

    • Maintaining an updated easy-to-reference schedule of streaming sessions and their hosts for multiple-session events (like the Forum)

    • Aligning with the needs of relevant onsite event support or event logistics roles for in-person events (like the Forum)

  • Video Producer

    Purpose:

    Awesome video content upon request

    Accountabilities:

    • Producing and editing video content upon request

Purpose: Enable and accelerate self-organization through software; make it so easy that anyone can do it
  • Coach Q&A Coordinator

    Purpose:

    Amazing Coach Q&A sessions with great certified coaches

    Accountabilities:

    • Scheduling regular Coach Q&A sessions, including sourcing and scheduling with a certified Holacracy coach

    • Triaging issues during the Coach Q&A sessions to make them run smoothly

    • Notifying customers of Coach Q&A sessions using GlassFrog Announcement banners

  • GlassFrog Mobile

    Purpose:

    A mobile experience that makes self-organization faster and easier

    Domains:

    • glassfrog-mobile codebase & repository

    • mobile backlog

    Accountabilities:

    • Designing, prioritizing, implementing, and delivering thoughtfully chosen user-facing functionality

    • Gathering, processing, and distilling input from other roles into feature choice, design, and prioritizations that balance strategic and tactical product needs.

    • Soliciting feedback on features, design concepts, epic story breakdowns, and release targets from Product Vision, and weighing that feedback heavily in design and prioritization

    • Documenting feature sets, features, designs, prioritization and implementation progress in a prioritized backlog of user stories, and providing visibility into that backlog to other roles in the circle.

    • Supporting key customers directly for worthy cases not covered by other customer facing roles.

    • Notifying Ribbiting Communications when functionality is about to ship and when it has been shipped

    • Maintaining a groomed and prioritized backlog of user stories

    • Updating roadmap information per the process defined by Product Vision

  • Habit Support Producer

    Purpose:

    Polished presentation of the Holacracy Habit Support Program content in GlassFrog

    Accountabilities:

    • Tracking changes of Habit Support lessons to facilitate timely translation of lesson content

    • Reviewing Habit Support lessons periodically for alignment with technical and process changes and triggering Habit Support Program Design to update content accordingly

    • Providing appropriate illustrations or accompanying images for Habit Support lessons

  • Internal Tools

    Purpose:

    To provide minimally sufficient software tools for Holacracy app experimentation

    Accountabilities:

    • Developing and maintaining internal software tools to support HolacracyOne's use of and experimentation with key apps for running a self-organizing enterprise (e.g. software to support HolacracyOne's Badge-Based Compensation app, Attention Point app, etc.)

    • Coordinating with Product Vision on apps that may make sense to go into GlassFrog software

  • L2 Support

    Purpose:

    Customers and internal stakeholders get the technical assistance they need

    Accountabilities:

    • Finding answers to functional and technical questions for roles in the circle raised via Freshdesk or the #glassfrog-l2 slack channel

    • Retrieving data from the production database at the request of roles internal to HolacracyOne

    • Making reasonable and appropriate minor updates to data in the production database at the request of roles internal to HolacracyOne

    • Finding reproductions for bugs reported by customers and internal stakeholders via Freshdesk or the #glassfrog-bugs slack channel

    • Triaging and responding to inbound bug reports from the #glassfrog-bugs slack channel

    • Creating Pivotal stories for bugs

    • Evaluating the severity of Freshdesk tickets escalated to L2 and shepherding potentially critical bugs to a timely resolution

    • Handling complex imports at the request of Customer Support during customer onboarding

  • Professional Services Steward

    for Development support

    Purpose:

    High velocity of change through healthy and quality contracted professional services

    Accountabilities:

    • Finding and establishing high quality contracted professional services upon request

    • Monitoring and maintaining healthy and effective contracted professional services relationships

    • Serving as a liaison to contractors

    • Tracking spending on contracted professional services against approved spending authorizations

  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle

Purpose: The right partners to express H1's purpose, with ample opportunities to connect, collide, and communicate
  • Partner Partner

    for Skye and Topher until end of 2018

    Purpose:

    A helping hand for partners

    Accountabilities:

    • Answering questions from Partners about Holacracy, the company's activities, the partnership, and how all of these work together

    • Talking with Partners upon request to help them build perspective on tension processing pathways including differentiating tensions best processed personally versus organizationally

    • Supporting Partners to find a professional development path in the partnership upon request

    • Initiating conversations with new Partners to provide thought-partnership on their transition into the company

    • Documenting completed tasks on the new Partners onboarding checklist as defined by Courtship and Onboarding Process

Purpose: Partners connecting in real time and real space
  • Facilitator

    Purpose:

    Circle governance and operational practices aligned with the Constitution.

    Accountabilities:

    • Facilitating the Circle’s constitutionally-required meetings

    • Auditing the meetings and records of Sub-Circles as needed, and declaring a Process Breakdown upon discovering a pattern of behavior that conflicts with the rules of the Constitution

  • Space Steward

    Purpose:

    Unspecified

    Accountabilities:

    • Outfitting the house at Half Hill with all the furniture and housewares HolacracyOne needs

    • Arranging and setting up everything needed for a functional working space and triaging adjustments as needed in the house at Half Hill

Purpose: Satisfy the customer, with @Product_Vision as proxy, through early and continuous delivery of truly valuable software
  • Agilator

    Purpose:

    Agile software process meetings are scheduled and facilitated

    Accountabilities:

    • Scheduling and facilitating recurring meetings with roles involved in GF Web agile software development processes

    • Maintaining GF Web recurring meeting agendas and evolving them as productivity improvements are identified

  • Crosslink from outsourced talent

    Purpose:

    Outsourced talent represented in the circle

    Accountabilities:

    • Representing outsourced talent as a whole or individuals within the circle

  • Demo Master

    Purpose:

    GlassFrog demos run smoothly and show what we intend to

    Accountabilities:

    • Coordinating and monitoring external demos of GlassFrog functionality

  • Developer

    Purpose:

    Satisfy the customer, with @Product_Vision as proxy, through early and continuous delivery of truly valuable software

    Accountabilities:

    • Implementing GlassFrog user stories, bug fixes, and chores

    • Testing new functionality before each production deployment

    • Providing input into estimation at the request of Product Vision and Product Design

    • Sharing development challenges with Product Design, GlassFrog Web, and Developer as challenges arise

    • Demonstrating working software to Product Design regularly and frequently, and integrating feedback surfaced by Product Design

    • Soliciting feedback and input from Product Design early and often during the development of each user story

    • Orienting new Developer role fillers on GlassFrog functionality upon request

    • Adding infra stories to get rid of dead code as observed

    • Providing teamwide visibility to any significant non-product-story-related work by tracking it in a shared infrastructure queue.

    • Fast-tracking fixes for critical bugs and shepherding them to resolution

    • Deploying accepted and merged fuctionality to production

  • Developer Onboarding & Offboarding

    Purpose:

    Incoming developers are up and running, outgoing developers are disconnected

    Accountabilities:

    • Creating a checklist of onboarding activities for new developers within the circle

    • Creating a checklist of offboarding activities for developers leaving the organization

    • Ushering new developers through the onboarding checklist

    • Coordinating the disconnection of outgoing developers according to the offboarding checklist

  • Quick Win Cowboy

    Purpose:

    Fast turnaround of low hanging fruit

    Accountabilities:

    • Gathering quick win candidates from Requirements Wrangler and other customer facing roles

    • Writing and delivering stories for selected quick wins

  • Rep Link

    Purpose:

    Within the Super-Circle, the Rep Link holds the Purpose of the Sub-Circle; within the Sub-Circle, the Rep Link’s Purpose is: Tensions relevant to process in the Super-Circle channeled out and resolved.

    Accountabilities:

    • Providing visibility to the Super-Circle into the health of the Sub-Circle, including reporting on any metrics or checklist items assigned to the whole Sub-Circle

    • Removing constraints within the broader Organization that limit the Sub-Circle

    • Seeking to understand Tensions conveyed by Sub-Circle Circle Members, and discerning those appropriate to process in the Super-Circle