Purpose: Building and sustaining organisations worth belonging to
  • Bookkeeping


    Books in order


    • company accounting records, incl. their store on dropbox


    • Capturing, sorting and storing company accounting records

    • Liaising with the tax advisor, escalating to Founder / Owner Context when necessary

  • Business Development


    Bold exploration of opportunities, creating possibility


    • exploring how the organisation could develop to be more useful in the world, channeling tensions that arise to relevant meetings or roles

    • tending to the website for Circle Practise, circlepractise.org

    • liaising with Edgeryders

    • liaising with Pro Action Learning

    • liaising with Next Stage World

  • Compliance, Datenschutz, Verträge


    Geschäftstätigkeit nach gültigen Gesetzen & Verordnungen und konform mit den Vorgaben der Geschäftspartner. Klare Verträge mit Partnern


    • company privacy / data protection policy

    • Glassfrog Licensing Agreement

    • sending out any emails via Mailchimp (incl. S&P eMail Newsletter)

    • Verzeichnis der Verarbeitungstätigkeiten (Art. 30 DSGVO)


    • auditing company operations for compliance with all applicable laws

    • auditing company operations for compliance with customer & business partner policies

    • informing partners and suppliers about relevant laws and policies, promoting compliance

    • triaging inbound requests for actions that promote compliance

    • tending to data protection needs re: Newsletter (Mailchimp)

    • tending to compliance needs re: Newsletter (Mailchimp)

    • setting up partnership contracts

    • Trigger: When partnership system changes: reconfirming partnership contracts with partners affected

    • supporting partners in the correct usage / licensing of the Holacracy brand and trademark

    • melden von Verletzungen des Schutzes personenbezogener an die Aufsichtsbehörde gem. Art. 33 DS-GVO

    • maintaining and updating the company privacy / data protection policy as needed

    • pflegen des Verzeichnisses der Verarbeitungstätigkeiten (Art. 30 DSGVO)

  • Consultant

    for reinblau (Lead), Groningen (Lead), SRB (Lead)


    Delightful and effective nudges for organisational development, business consulting, facilitation and coaching clients


    • communication with consulting clients


    • delivering consulting & facilitation work

    • triggering Invoicing

    • proactively suggesting possible solutions to Service Offerings for further development

    • improving consulting, training & sales processes (collaborating with Sales Operations for the latter)

    • For senior consultants: guiding and supporting junior consultants

    • publishing articles and/or other media that embody 'beautiful work' and the consultant's competency, providing effective nudges in themselves

  • Consulting Business


    Healthy consulting business: balanced workload, solid grounding, professional development


    • developing and maintaining pricing principles for consulting services

    • nudging Sales Operations to regulate activity as seen useful

    • nudging Consultant s to develop when seen useful

    • nudging Recruiting when seen useful

  • Event Design

    for Open Partner Meeting, Holacracy Taster Workshop, Productivity Day, Jahrestraining


    kickass event formats that facilitate learning, collaboration and problem solving


    • Inventing and designing online and offline learning, networking, collaboration and teaching events

    • capturing working and not-working designs

  • Events


    beautiful work, delivered in the form of events


    • producing and scheduling events that express and transmit the company purpose

    • providing necessary resources for meetings & consulting work, e.g. facilitation material

    • researching, choosing and booking appropriate venues for meetings

  • Finance Steward


    Financial Sustainability through monitoring, budgeting / planning and allocating wisely


    • The Circle's financial resources


    • providing clarity on available financial resources

    • budgeting and allocating the company's financial resources

    • making payments

    • tracking client payments to invoices

    • forwarding paid invoices to Bookkeeping for accounting

  • Founder / Owner Context


    The organisation as an effective vehicle for the productive work and creative expression of the Founder / Owner


    • all legally binding commitments to outside parties

    • roell.net email setup in kundenmenue

    • Röll Unternehmensberatung list in Mailchimp


    • Representing the founder / owner's world within the organisation

  • Front Desk


    friendly, helpful, reliable response to incoming messages



    • responding to emails coming in at info@structureprocess.com or forwarding them to appropriate roles

    • responding to new newsletter signups by inquiring about needs or offering assistance

    • responding to inquiries from people interested in joining the team (applicants) with screening questions

  • Holacracy Coach


    Excellent Holacracy Practise


    • supporting Governance and Tactical Meetings with clarifications on Holacracy practise during process interruptions

    • teaching Holacracy to partners when requested and supporting them in their Holacracy practise

    • staying in touch with developments of the Holacracy community

    • contributing to the development of the Holacracy Constitution

    • informing Marketing on changes to Holacracy Licensing

  • Information Technology (IT)


    Information technology that suits the purpose, is useful, beautiful and safe. Users supported in using said technology.


    • Access of outside services to company software systems (e.g. Wordpress, Slack, Trello)

    • Admin / Owner Account in Mailchimp

    • Dropbox owner account

    • Glassfrog Administrator Account

    • Slack Primary Owner and Administrator Accounts for Structure & Process

    • structureprocess.com Wordpress Admin account

    • Technical backend of structureprocess.com including domain settings, web and e-mail server

    • Trello Administrator Access for Structure & Process


    • defining file formats to be used for shared documents

    • maintaining a list of software requirements for partners

    • setting up partners with accounts on company tools as needed, e.g. when onboarding

    • removing partners from accounts on company tools as needed, e.g. when offboarding

    • researching software tools

    • updating and maintaining company software tools including Wordpress, monitoring external information sources and interfacing with suppliers and collaborators as needed

    • training partners in the use of software, when requested by the partner or Onboarding

    • supporting partners in the use of software tools

    • performing backups of company software systems and data

    • performing regular backups of consulting documentation and materials, such as the consulting Trello-Board and -Dropbox

    • monitoring the development of Glassfrog and of alternatives to Glassfrog

    • triaging Glassfrog tensions with HolacracyOne

  • Invoicing


    Clients invoiced


  • Lead Link


    Building and sustaining organisations worth belonging to


    • Role assignments within the Circle


    • Structuring the Governance of the Circle to enact its Purpose and Accountabilities

    • Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

    • Allocating the Circle’s resources across its various Projects and/or Roles

    • Establishing priorities and Strategies for the Circle

    • Defining metrics for the circle

    • Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

  • Librarian


    Deeper Learning through availability of information, knowledge, experience, memories and stories in useful artefacts


    • structureprocess.tumblr.com Admin Login


    • creating and organising a collection of information resources and making it available to partners

    • building up, organising and maintaining a collection of photo, video and other visual material of company operations

    • aggregating relevant links and other information material on the company tumblr

    • Trigger: on governance changes: capturing visual snapshots of the current organisational structure in Glassfrog

    • capturing important moments of company history in suitable artifacts

    • Trigger: on major company events: updating https://trello.com/c/75ofxyDE/136-company-history-for-new-partners

    • sharing stories of company history when prompted and when not prompted

  • Marketing


    Offering what we can. Continuous customer and community attraction.


    • Facebook Page Administrator Account

    • Structure & Process E-Mail Signature


    • developing and maintaining key marketing messages for the organisation

    • producing the Structure & Process eMail Newsletter

    • updating and maintaining the Structure & Process Facebook page

    • updating and maintaining the Structure & Process Website & Blog

    • sensing and processing tensions related to the organisation's public use of language and words

    • reviewing incoming comments and pings on Wordpress and processing them accordingly

    • tending to the representation of the team and community in company media, incl. updating the "About Us" page on the company website

    • maintaining and updating the list of organizations running on Holacracy (http://structureprocess.com/holacracy-cases)

    • maintaining a list of open invitations to teach

    • updating the S&P community on company events, and events with S&P partner or community member participation; incl. updating the "events with our participation" widget on the company homepage

    • reviewing new newsletter signups and deleting spam signups regularly

    • gathering references from clients

    • following up with partner meeting and seminar participants

    • reviewing and updating the company's presence in the Holacracy Coach Marketplace

  • Offboarding Steward


    clarity, value and friendship when partners leave


    • stewarding partner offboarding processes

  • Onboarding

    for Company Guidebook


    new partners and community members ready to fully apply their power


    • Company Guidebook Document

    • Definition of "Onboarder" Status


    • assisting new partners in joining and effectively working in the organisation

    • defining what an "Onboarder" is and the steps needed to become a fully onboarded partner

    • developing a checklist of standard steps needed for Onboarders to come fully on board

    • inviting Onboarders to start actions, projects or conversations that serve to complete the Onboarding checklist

    • checking in with Onboarders to evaluate progress

    • introducing guests (e.g. at partner meetings) to the organisation's culture & processes, and assisting them in making the most of their stay

    • updating and developing the company guidebook (a helpful resource for partners starting in the company)

    • checking in with partners on time-limited partnership contract re: extension of their partnership

  • Operating Rhythm


    Klarer Arbeitsrhythmus.


    • Arbeitsrhythmus des Kreises bestimmen: Checkins, Checkouts/Reflexionen, Tactical, Governance und andere nötige Elemente terminieren.

    • Trigger: Bei generellen Änderungen des Arbeitsrhythmus oder Ausnahmen davon: Team informieren

  • Partner Development

    for Malwina


    Partners thriving


    • responding to partners' requests for personal development and learning

    • checking in regularly with the organisation's partners about their wellbeing, celebrations, learnings, met and unmet needs

    • calling Dragon Dreaming and "Dreams to Projects" sessions at appropriate times

    • encouraging partners to bring personal development issues into the company and use the company's resources for personal development trajectories

  • Partner Relationships

    for connection with former partners


    connections and relationships between partners well tended to and celebrated


    • inviting for partner circles and other meetings when feeling called to

    • staying in touch with inactive partners and former partners

  • Partnership System


    Clear, simple and useful ways for people to become members of and partners in the organisation


    • relationships of the organisation with its members & partners, expressed via the organisation's Partnership System


    • developing and evolving a system for holacratic partnership in the organisation

    • informing partners about changes to the Partnership System, collaborating with Compliance

    • developing and evolving a system for membership in the organisation

  • Recruiting


    clarity and ease when assessing and courting potential new partners


    • maintaining the "Join Us" page on the company website

    • developing and maintaining a standard business process for recruiting / responding to applications

    • developing and maintaining standard screening and interview questions

    • interviewing candidates

    • tending to the "Collaborator Community" Trello Board

  • Sales Operations


    Courageous explorations of client tensions for consulting project and service offer potential


    • communication with consulting prospects


  • Secretary


    Steward and stabilize the Circle’s formal records and record-keeping process.


    • All constitutionally-required records of the Circle


    • Scheduling the Circle’s required meetings, and notifying all Core Circle Members of scheduled times and locations

    • Capturing and publishing the outputs of the Circle’s required meetings, and maintaining a compiled view of the Circle’s current Governance, checklist items, and metrics

    • Interpreting Governance and the Constitution upon request

    • Setting the number of days after which Governance proposals made via Glassfrog are auto-accepted

  • Service Offerings


    coherent, useful service offerings that facilitate economic exchange across the boundary.


    • developing repeatable service offers for known problem patterns

    • initiating conversations with Consulting Business to discover problem & solution patterns in consulting work

    • nudging Event Design to produce _sinnvoll_ products

    • maintaining published service offerings

  • Spokesperson


    words that open hearts & minds, inspire people to action and generate business opportunities for all


    • delivering public and private talks

    • forwarding new business opportunities from speaking engagements to relevant roles

    • responding to inquiries from press / journalists

  • Systems Housekeeper


    Information Systems neat and beautiful for clarity, efficiency and less organisational debt


    • moving cards & changing structure in Trello where appropriate, creating better overview and/or spaciousness/tightness

    • pinging Trello card holders for updates on (seemingly) abandoned cards

    • renaming Trello cards for greater clarity

    • archiving obviously abandoned or no longer useful information artefacts

    • tending to channel structure and naming in Slack

  • Telepresence


    excellent connection despite distance


    • Entscheidung zur Telekonferenz-Plattform für Tactical und Governance Meetings


    • providing means for absent or tele-present partners to take part in in-person meetings

    • selecting appropriate tele-conference platforms to run online Tactical and Governance Meetings

  • Trainer

    for Holacracy Intro


    maximum learning for seminar/training participants


    • delivering seminars/trainings and other learning events

  • Travel Agent


    Smooth, efficient and enjoyable travels, for best work and not-work


    • advising partners on travel and accommodation options

    • advising partners on travel cost saving possibilities

    • booking transport connections and accommodation for traveling partners

    • supplying partners with travel tickets and other necessary documentation

    • capturing information on decent hotels

    • tracking traveling partners' flights, informing them about delays

  • Twitter


    Twitter as a useful information sharing, networking and marketing tool


    • strucproc Twitter Login


    • publishing to the organisation's Twitter feed

    • responding to conversations on Twitter where useful or necessary

    • following and unfollowing other Twitter-accounts

    • forwarding sales inquiries to Consulting Business

    • forwarding relevant, interesting or funny content from Twitter to appropriate roles or communication channels

Purpose: beautiful work, delivered in the form of events
  • Event Caller

    for Partner Retreat 2019


    Meaningful encounters between partners, clients, community, people


    • calling for and scheduling seminars, meetings, summits, conferences and other events / collisions between partners, clients, the organisation's community and the outside world

    • inviting to events called

    • opening events & passing on to Partner Meeting Facilitator or calling for an election if applicable

    • deciding about the geographic location of meetings

    • defining the basic structure of events, or involving Event Design for this

  • Lead Link


    beautiful work, delivered in the form of events


    • Role assignments within the Circle


    • Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

    • Allocating the Circle’s resources across its various Projects and/or Roles

    • Establishing priorities and Strategies for the Circle

    • Defining metrics for the circle

    • Structuring the Governance of the Circle to enact its Purpose and Accountabilities

    • Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

  • Partner Meeting Facilitator


    clearly structured encounters at Partner Meetings / Open Partner Meetings


    • facilitating partner meetings, including clarifying the "mode" of working

    • defining and revising basic ground rules for meetings (e.g. "set your phones on silent as much as possible")

    • capturing good meeting facilitation practice