Purpose: Healthy partners, healthy tribe, healthy collisions
  • Badge Bootstrapper

    for Technical Badges

    Purpose:

    Highly discerning and conservative Badge grants to bootstrap just enough people into new Badges

    Accountabilities:

    • Assessing Partners for Badges upon their self-nomination, when there aren't yet enough people who actually hold the Badge and work with the Partner who can reasonably assess

    • Reviewing and assessing proposed additions or changes to the Badge Library

  • Compensation Guardian

    for development & technology professionals

    Purpose:

    Fair relative compensation levels, aligned with @Compensation_Architect's guidance

    Accountabilities:

    • Assessing proposals for compensation placements against other existing placements, and against the general guidance published by Compensation Architect

  • Tenured Partner

    Purpose:

    A healthy tribe and tribe space for HolacracyOne, where partners thrive while contributing their gifts

    Domains:

    • Relationship Contracts between Partners and the Organization

    Accountabilities:

    • Interviewing new Partner candidates and assessing whether to invite them into the partnership, upon request of any relevant Role

    • Assessing Partners for continued partnership during scheduled Partnership Reviews

    • Assessing candidates for Tenured Partner status, upon a Partner's self-nomination

    • Sharing information and context at an appropriate moment about partners transitioning out of the organization

    • Identifying polarity imbalances at play and relevant in HolacracyOne's culture, and, when one is identified, calling attention to the value of both poles, to the pitfalls of unbalanced overuse of both poles, and to examples within H1 of effective use of the underbalanced pole

    • Assessing partnership grant proposals

Purpose: Enable and accelerate self-organization through software; make it so easy that anyone can do it
  • Customer Success

    for zapi

    Purpose:

    Unspecified

    Accountabilities:

    • Engaging with new and existing leads to cultivate interest

    • Responding to prospect inbound inquiries

    • Demonstrating key product features to our prospects and customers

    • Sharing prospect and customer feedback to appropriate roles

    • Championing user stories which encourage signups, conversions, and retention

    • Tending relationships with key current customers

    • Identifying relationships with key current customers proactively according to guidelines defined by Business Development

  • GlassFrog Development

    Purpose:

    Satisfy the customer, with @Product_Vision as proxy, through early and continuous delivery of truly valuable software

    Domains:

    • GlassFrog Codebase

    • GlassFrog Production Environment

    Accountabilities:

    • Developing, maintaining, and hosting GlassFrog and related tools to deliver the functionality defined by Product Vision and Product Design, within the process defined by Process Steward

    • Fast-tracking fixes for critical or usage blocking bugs

    • Assessing additions of written text phrases or messages to GlassFrog for clear, concise, professional and friendly English and wordsmithing to reach it, before submitting stories for acceptance

    • Responding to requests about GlassFrog security

    • Performing translation synchronizations at the request of Internationalization

    • Seeking clarity of business context and acceptance criteria early and often during development of new functionality

    • Assessing GlassFrog with accessibility standards (e.g. WCAG)

  • Internal Tools

    Purpose:

    To provide minimally sufficient software tools for Holacracy app experimentation

    Accountabilities:

    • Developing and maintaining internal software tools to support HolacracyOne's use of and experimentation with key apps for running a self-organizing enterprise (e.g. software to support HolacracyOne's Badge-Based Compensation app, Attention Point app, etc.)

    • Coordinating with Product Vision on apps that may make sense to go into GlassFrog software

  • Lead Link

    (Lead Link)

    Purpose:

    Enable and accelerate self-organization through software; make it so easy that anyone can do it

    Domains:

    • Role assignments within the Circle

    Accountabilities:

    • Structuring the Governance of the Circle to enact its Purpose and Accountabilities

    • Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

    • Allocating the Circle’s resources across its various Projects and/or Roles

    • Establishing priorities and Strategies for the Circle

    • Defining metrics for the circle

    • Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

  • Process Steward

    Purpose:

    Efficient & effective flow from business need to deployed software

    Accountabilities:

    • Optimizing product development processes for efficiency and effectiveness

    • Selecting or defining an agile methodology for GlassFrog product development

  • Technical Screener

    Purpose:

    Unspecified

    Accountabilities:

    • Defining a technical screening process for candidates for roles requiring technical software development related skills

Purpose: Satisfy the customer, with @Product_Vision as proxy, through early and continuous delivery of truly valuable software
  • Developer

    Purpose:

    Satisfy the customer, with @Product_Vision as proxy, through early and continuous delivery of truly valuable software

    Accountabilities:

    • Implementing GlassFrog user stories, bug fixes, and chores in alignment with development practices set by Development Process Steward

    • Testing new functionality before each production deployment

    • Providing input into estimation at the request of Development Process Steward

    • Sharing development challenges with Product Design, GlassFrog Development, and Developer as challenges arise

    • Demonstrating working software to Product Design regularly and frequently, and integrating feedback surfaced by Product Design

    • Soliciting feedback and input from Product Design early and often during the development of each user story

    • Evaluating technical skills of candidate role-fillers on request of Technical Screener, using the process and guidelines defined by that role

    • Orienting new Developer role fillers on GlassFrog functionality upon request

    • Adding infra stories to get rid of dead code as observed

    • Providing teamwide visibility to any significant non-product-story-related work by tracking it in a shared infrastructure queue.

  • Devops

    for critical production issues

    Purpose:

    Unspecified

    Accountabilities:

    • Triaging critical and usage-limiting bugs and other errors with production environment on an "on-call" basis, and coordinating fixes

    • Processing automated error notifications from the production environment.

    • Deploying updates to production servers on request

    • Monitoring production performance statistics and submitting bugs for progressively degrading changes

    • Administering DNS

  • Infra Vision

    Purpose:

    Unspecified

    Accountabilities:

    • Planning and executing large infrastructure investments and improvements.

    • Integrating objections from Product Design to potential investments for improving development capacity, before committing to those investments

    • Reviewing PRs and providing feedback to Developers on request

    • Providing feedback on suitability of developer-initiated infra stories

    • Blocking or escalating work on any developer-initiated infra stories that seem harmful or overly wasteful

    • Providing ad-hoc technical leadership as opportunities present themselves

    • Soliciting and integrating feedback from other Senior Developers on design and execution of large infrastructure changes

    • Supporting Developer in using defined source control systems effectively and efficiently

  • Lead Link

    (Lead Link)

    Purpose:

    Satisfy the customer, with @Product_Vision as proxy, through early and continuous delivery of truly valuable software

    Domains:

    • Role assignments within the Circle

    Accountabilities:

    • Assigning Partners to the Circle’s Roles; monitoring the fit; offering feedback to enhance fit; and re-assigning Roles to other Partners when useful for enhancing fit

    • Allocating the Circle’s resources across its various Projects and/or Roles

    • Establishing priorities and Strategies for the Circle

    • Defining metrics for the circle

    • Structuring the Governance of the Circle to enact its Purpose and Accountabilities

    • Removing constraints within the Circle to the Super-Circle enacting its Purpose and Accountabilities

  • Security Officer

    Purpose:

    GlassFrog and its customers are safe from the big, bad world

    Accountabilities:

    • Identifying potential security threats to GlassFrog and customer data

    • Championing security issue fixes through the process

    • Responding to internal requests about GlassFrog security

    • Scanning for security holes and known vulnerabilities on a regular basis

  • Technical Arbitrator

    Purpose:

    Clear direction on difficult or contentious technical issues

    Accountabilities:

    • Resolving differences of opinion on technical issues that don't resolve organically among Infra Vision role fillers, including escalated infra stories, on request

    • Consulting on architectural & technical issues that are especially thorny or may have significant long-term consequences on request

    • Providing relative prioritization of major infrastructure initiatives on request

Purpose: Evolve humanity’s relationship to power
  • GlassFrog

    Purpose:

    Enable and accelerate self-organization through software; make it so easy that anyone can do it

    Domains:

    • Customer Information stored in GlassFrog's database

    • GlassFrog business model

    • GlassFrog software, platform, and customer service

    Accountabilities:

    • Triaging usage-limiting issues in GlassFrog and fielding tactical database updates as-needed

    • Assisting Outreach with understanding GlassFrog for sales & marketing purposes, including notifying Outreach upon significant product changes that would affect GlassFrog marketing

    • Defining high-level value propositions for GlassFrog, and developing, maintaining, and hosting GlassFrog to deliver on them

    • Conducting in-depth fit-for-role interviews with well-qualified technical candidates

    • Providing Holacracy Coaching Services with admin level access to client organizations

    • Supporting Holacracy Coaching Services coaches with using GlassFrog by answering usage questions and pulling occasional reports about client organization activities

    • Developing and maintaining internal software tools to support HolacracyOne's use of and experimentation with key apps for running a self-organizing enterprise (e.g. software to support HolacracyOne's Badge-Based Compensation app, Attention Point app, etc.)

    • Publishing updates about time-sensitive and usage-limiting issues for consumption by the GlassFrog user community

    • Tracking and publishing major upcoming changes and major known issues in a place accessible to licensees

Purpose: Retreats are supported by partners through a chore system that inspires care but is not burdensome
  • Partner Meal Set-up Support

    Purpose:

    Meals happen with ease

    Accountabilities:

    • Helping with group meal prep (grocery unloading, setting-up, sous chefing, cleaning-up) as coordinated with the meal proposer or relevant retreat roles

Purpose: The right partners joining H1 in the right relationships
  • Prospect Thought Partner

    for technical/developer prospects

    Purpose:

    Better, faster prospecting decisions

    Accountabilities:

    • Thought-partnering on specific candidates or related topics at the request of Partner Prospector