Purpose: Encounters for meaningful collaboration
  • Applicant Communication


    alive, clear connections with applicants pre- and post-interview


    • responding to inquiries from people interested in joining the team (applicants)

    • maintaining ongoing communications with applicants

  • Dragon Dreaming


    giving the dragon shape, providing clarity on where to go and what to do


    • inviting partners to dream the collective dream and develop it further

    • harvesting / capturing dreams, possibly involving Visuals & Design

    • nudging Lead Link with possible changes to the organisation's purpose

    • proposing Governance that helps dreams take shape in the company

  • Facilitator


    Circle governance and operational practices aligned with the Constitution.


    • Facilitating the Circle’s constitutionally-required meetings

    • Auditing the meetings and records of Sub-Circles as needed, and declaring a Process Breakdown upon discovering a pattern of behavior that conflicts with the rules of the Constitution

  • Food / Catering


    meeting participants healthy and happy, as far as food contributes to it


    • informing meeting participants about restaurant and other food options

    • organising dinners and other food meetings

    • providing food at meetings

    • checking in with event participants for preferences and special needs regarding food (e.g. allergies)

  • Front Desk


    friendly, helpful, reliable response to incoming messages


    • info@structureprocess.com email account: decision where the address forwards to

    • info@structureprocess.com email account: policies on responses sent to messages incoming here


    • responding to emails coming in at info@structureprocess.com or forwarding them to appropriate roles

  • Information Technology (IT)

    for backups; extra Administrator for Glassfrog, Trello, Slack, Wordpress


    Information technology that suits the purpose, is useful, beautiful and safe. Users supported in using said technology.


    • Access of outside services to company software systems (e.g. Wordpress, Slack, Trello)

    • Dropbox owner account

    • Glassfrog Administrator Account

    • Slack Primary Owner and Administrator Accounts for Structure & Process

    • Slack Primary Owner and Administrator Accounts for Structure & Process Labs

    • structureprocess.com Wordpress Admin account

    • Technical backend of structureprocess.com including domain settings, web and e-mail server

    • Trello Administrator Access for Structure & Process


    • defining file formats to be used for shared documents

    • maintaining a list of software requirements for partners

    • setting up partners with accounts on company tools as needed, e.g. when onboarding

    • removing partners from accounts on company tools as needed, e.g. when offboarding

    • researching software tools

    • updating and maintaining company software tools including Wordpress, monitoring external information sources and interfacing with suppliers and collaborators as needed

    • training partners in the use of software, when requested by the partner or Onboarding

    • supporting partners in the use of software tools

    • performing backups of company software systems and data

    • forwarding Glassfrog tensions to HolacracyOne

  • Logistics & Materials


    All resources available for a successful meeting


    • providing necessary resources for meetings, e.g. facilitation material

  • Onboarding

    for Rainer, Malwina


    new partners and community members ready to fully apply their power


    • Company Guidebook Document

    • Definition of "Onboarder" Status


    • assisting new partners in joining and effectively working in the organisation

    • defining what an "Onboarder" is and the steps needed to become a fully onboarded partner

    • developing a checklist of standard steps needed for Onboarders to come fully on board

    • inviting Onboarders to start actions, projects or conversations that serve to complete the Onboarding checklist

    • checking in with Onboarders to evaluate progress

    • assisting new community members in feeling at home in and benefitting from the community

    • introducing guests (e.g. at partner meetings) to the organisation's culture & processes, and assisting them in making the most of their stay

    • updating and developing the company guidebook (a helpful resource for partners starting in the company)

  • Partner Development


    Partners thriving


    • responding to partners' requests for personal development and learning

    • checking in regularly with the organisation's partners about their wellbeing

  • Partner Meeting Facilitator


    clearly structured encounters at Partner Meetings / Open Partner Meetings


    • facilitating partner meetings, including clarifying the "mode" of working

    • defining and revising basic ground rules for meetings (e.g. "set your phones on silent as much as possible")

    • capturing good meeting facilitation practice

  • Photography


    beautiful pictures of company operations that attract customers, partners, collaborators and all other sorts of good karma


    • capturing photos of company operations, such as public events and partner meetings

    • checking in with meeting participants re permission to use photos

    • liaising with external photographers

  • Registrations


    contact point for participants and clarity for organisers


    • tracking registrations incl. arrival and departure times

    • communicating with partner meeting guests about timing, logistics and other practical matters of the meeting

    • providing a list of email address of event participants

  • Research & Intelligence

    for possibly transferring in. ;-)


    Well-informed consulting work, product development and sales efforts.


    • supporting Consulting Business , Consulting Project Lead and other roles with research

    • staying up-to-date with current consulting client news, informing Consulting Project Lead proactively about important client developments

    • monitoring colleague & competitor newsletters and websites for inspiration and cooperation opportunities, forwarding information proactively to relevant roles (e.g. Business Development , Solution Development )

    • On new incoming Lead: researching key people and adding personal information / links to online profiles to Lead Trello Cards

  • Secretary


    Steward and stabilize the Circle’s formal records and record-keeping process.


    • All constitutionally-required records of the Circle


    • Scheduling the Circle’s required meetings, and notifying all Core Circle Members of scheduled times and locations

    • Capturing and publishing the outputs of the Circle’s required meetings, and maintaining a compiled view of the Circle’s current Governance, checklist items, and metrics

    • Interpreting Governance and the Constitution upon request

    • Setting the number of days after which Governance proposals made via Glassfrog are auto-accepted

  • Space and Beauty


    the space at its full potential


    • beautifying the work space

  • Telepresence


    meeting participation even over the distance


    • providing means for absent or tele-present partners to take part in meetings

  • Textpert


    Feedback for writers, flawless texts


    • Checking texts for mistakes and possible improvements by request of any other role

    • Providing feedback on written texts by request of any other role

    • Proactively improving company written materials

  • Value Exchange


    Fair value exchange between partners and company


    • developing and evolving a system for compensating partners

    • checking in with partners regularly re: their time commitments to the company

  • Venue


    A workspace that suits the purpose, inspires people and makes creation happen effortlessly


    • researching, choosing and booking appropriate venues for meetings

    • drafting appropriate policies regarding meeting venues & informing partners about them

    • documenting venues and workspaces / workplaces for future use in Trello

    • forwarding hotel/accomodation information to Registrations